Posted by JulieD/KS on 7/22/10 10:05am
Msg #345941

Signing service jargon

When a signing service calls to offer a job with a ridiculously-low fee, and I counter with MY fee, they then tell me "I'll see if I can get that fee approved". They then hang up the phone and I don't expect them to call back unless they can't find someone cheaper than me (which they usually can because I'm not cheap).

I really need to tell them that my offer expires if they hang up, but they rarely call back anyway, so it's a moot point.

A new company called me yesterday offering $45 for a app signing with edocs; I said $65. She said she'd try to get it approved and hung up. Fifty minutes later, I got a call and accepted another assigment at that time.

An hour later, she emails a confirmation and I let her know that I was now busy at that time. She was a little incensed. She apparently thought that I was going to hold that time frame for her since she said she'd 'try to get my fee approved'.

Had she called back within 5 minutes, I would have been available. Waiting an hour and expecting me to hold a time slot? Ain't gonna happen. I told her that telling a signing agent that she will "try to get the fee approved" is the same as saying "I'm going to try to find someone cheaper".

Isn't that how you all decode that phrase?

Reply by LMS on 7/22/10 10:09am
Msg #345943

Yep!!

Reply by Hugh Nations Signing Agents of Austin on 7/22/10 10:14am
Msg #345944

***I told her that telling a signing agent that she will "try to get the fee approved" is the same as saying "I'm going to try to find someone cheaper". Isn't that how you all decode that phrase?

Not really. I take it to mean "I'm going to try to find someone cheaper, because otherwise I won't be making more by placing a phone call than you will for actually doing the signing."

Reply by Moneyman/TX on 7/22/10 12:45pm
Msg #345960

That's the correct interpretation! :-) n/m

Reply by Tish/CA on 7/22/10 12:16pm
Msg #345956

holy moley!

I'm still stuck on this line:

<A new company called me yesterday offering $45 for a app signing with edocs; I said $65>

Oh my goodness!!!!!!!!!!!!!!

Reply by RickG/CA on 7/22/10 12:55pm
Msg #345962

my thoughts as well! n/m

Reply by Moneyman/TX on 7/22/10 12:58pm
Msg #345963

ditto. n/m

Reply by RickG/CA on 7/22/10 1:30pm
Msg #345968

never mind, didn't see "app signing" n/m

Reply by Tish/CA on 7/22/10 1:58pm
Msg #345971

sorry - took app to mean appt n/m

Reply by Marian_in_CA on 7/22/10 1:38pm
Msg #345969

But it was an Application, not a whole loan....

So $65 for that seems very much okay.

I'd do that for $65, no problem.

Reply by JulieD/KS on 7/22/10 2:13pm
Msg #345972

Re: But it was an Application, not a whole loan....

Correct. Just a loan application. 50 pages (or less) and no borrower copies needed to be made. No notarizations.

She said if I took it, I'd get the loan signing, too, in about a month. She said $90 - $100 for that...and my minimum is $125 so I knew our fees were not in line.

Reply by garland/CA on 7/22/10 5:35pm
Msg #346009

If it was an application for a reverse mortgage...

I find they take as long as a loan signing. And I have never been called back to do the loan a month later. Either the clients don't go through with it, or they forget and call another notary. At least that has been my experience.

Reply by JulieD/KS on 7/22/10 6:07pm
Msg #346015

Re: If it was an application for a reverse mortgage...

It wasn't for a reverse mortgage. It was for a regular loan.
Sheesh. I wasn't posting for comments on my fees .... just on the jargon.

Reply by Susan Fischer on 7/22/10 11:56pm
Msg #346047

Yeppers, Garland, while I've gone back for a number of

Apps, which is so great in rural areas because I've already met the folks, and know exactly where I'm going, the ratio of app-to-signing is wide. So, I have a minimum for both - meet it or beat it.

No offense to anyone.

Reply by Mary Ellen Elmore on 7/22/10 2:15pm
Msg #345973

That is exactly how I decode the phrase and I think she was rude and arrogant to think you'd hold that time slot for more than 15 minutes.

If it was so important why did they not just as the BO to be flexible on the time?

Reply by Ernest__CT on 7/22/10 2:17pm
Msg #345974

"Try to get it approved" == I'll find cheaper. n/m

Reply by JanetK_CA on 7/22/10 7:13pm
Msg #346021

Another possibility...

Or it could mean: I'm an employee and I don't have a clue about what's involved with actually doing a loan signing and I sure don't want to be bothered with having to start over making a whole bunch more calls to get this order filled 'cause I want to a) go to lunch, b) go home c) check Twitter... well, you get the idea.

Reply by Susan Fischer on 7/23/10 12:37am
Msg #346049

;) is right... Another way to lose their company

a great resource in the process...how sad.

My prices are locally true for me, as are each of ours, and the scroungers fade fast, don't they?