Posted by MrEd_Ca on 6/12/10 9:00am
Msg #340649

Anybody get sent wrong docs from Placer Title ?

They sent me the wrong documents last evening for an appointment this a.m. & I have been unable to contact anyone at they're office & there is no 'after hours' number. I am thinking that they may have sent my documents to the other notary who's document I have. A slim chance I know, but it could happen...?

Reply by MW/VA on 6/12/10 9:12am
Msg #340651

Not from Placer, but it has happened twice with other

companies. Too bad you can't reach anyone to get it corrected.

Reply by JulieD/KS on 6/13/10 11:58am
Msg #340742

Re: Not from Placer, but it has happened twice with other

I've never had an entire set of wrong docs but I had a partial package that was somehow tacked on to the end of a package. Glad I noticed.

Reply by OR on 6/12/10 9:24am
Msg #340654

Re: I would call the borrower who you have docs for...

You can find their phone number in the residential loan appellation. Maybe they can help you track down the other notary and you can exchange docs. Just a thought.

Reply by Notarysigner on 6/12/10 10:26am
Msg #340664

Which location did you get them from or city, address of the property...they will want to know is info...escrow Number..Im on to something but I need this info.

Reply by Notarysigner on 6/12/10 10:32am
Msg #340666

or visit this site

https://www.placertitle.com/title_products/office_locator.cfm

Reply by GOLDGIRL/CA on 6/12/10 11:21am
Msg #340669

What Placer office? n/m

Reply by MrEd_Ca on 6/12/10 11:39am
Msg #340670

Re: What Placer office? ...

... it is the Rocklin office & it looks like they are gone for the weekend.

I hesitate to phone the borrowers who's documents I have. I don't think they would like to hear that I have all they're personal information, besides, I don't really know for sure if it was a switch for both parties. And, I have done what I can & will make the calls again on Monday a.m. when everyone has returned to they're desks. Thanks to all for the reply's

Reply by Notarysigner on 6/12/10 11:53am
Msg #340671

Re: What Placer office? ...

Here's there number I tried it but it goes to VM

Placer Title Only
5814 Lonetree Blvd.
Rocklin CA 95765
Tel: 916-624-8141
Fax: 916-624-7832

hERE'S A LONG SHOT......There has to be an emergency contact number....if you REALLY want to contact them, call the local alarm company and see if they have an account = contact number...also call non-emergency police number, ask for /explain reason for contact info...you will get it or they will make the call for you. It will work..I've done it a few times for various situations. good luck.

Reply by Linda Juenger on 6/12/10 12:50pm
Msg #340676

Jim, I am all for going above and beyond to get r done, but

calling the alarm co or police is waaaaaayyyyyyy above and beyond my duty.   A mistake has been made and the notary did NOT make the mistake.    After exausting all reasonable efforts to get a hold of them there is just not much you can do at this point.   Lesson learned to Title or LO's.  PROVIDE us an after hours number that will be answered.    It never fails that this happens on a Sat.   I've had many Sat closings that there is no one available and its frustrating to say the least.  

Reply by Notarysigner on 6/12/10 1:09pm
Msg #340682

I understand...I feel the same way but..

I was just offering some Know how from experience if HE wanted to go through the motion.

I would never do that for a title company/ SS, they could do that themselves........now if you came up missing, well that's another story...LOL

Reply by Doris_CO on 6/12/10 12:25pm
Msg #340673

Can you contact the LO? At least let the LO know that you have the wrong docs and the closing isn't happening.

Reply by GOLDGIRL/CA on 6/12/10 12:27pm
Msg #340674

The Rocklin branch mgr is calling you right now, Mr.Ed n/m

Reply by Notarysigner on 6/12/10 1:10pm
Msg #340683

My hero! n/m

Reply by MrEd_Ca on 6/12/10 2:09pm
Msg #340689

I recieved the Mgrs call... n/m

Reply by MrEd_Ca on 6/12/10 2:12pm
Msg #340691

Re: I recieved the Mgrs call...

Thanks for forwarding the information (I need to get those after hours numbers). I did get a phone call from the manager & the lender may have forwarded the wrong docs to them in a folder with the correct name.

In any case, it looks as if the appointment will be re-scheduled to Monday.

Reply by Notarysigner on 6/12/10 2:25pm
Msg #340695

NotRot rules!!!!!!!!!! n/m

Reply by Yoli/CA on 6/12/10 3:52pm
Msg #340706

Way to go, GOLDGIRL!! You're gooood!

NotRot family at its finest ... we pull together ... we get it done! Good job everyone!

Reply by MrEd_Ca on 6/12/10 8:57pm
Msg #340731

Re: Way to go, GOLDGIRL!! You're gooood!

Yes, thank you very much. The folks at Placer Title found the documents needed & sent to me by about 2pm. I was able to complete the signing - about 6 hrs after the original appointment, but it worked. So, once again many thanks,.. & the borrowers thank you, too --- the alternative was after 8pm on Monday & neither of us was looking forward to that!

(& --- my jaw dropped when the office mgr called me at about noon today; boy, was that a surprise !! A welcome surprise, but a very very big surprise, none the less . )

Reply by MW/VA on 6/13/10 6:47pm
Msg #340781

Re: Way to go, GOLDGIRL!! You're gooood!

That is so cool that you saved the day, GOLDGIRL! How extraordinary to go out of your way to help a fellow notary! Kudos!