Posted by Dwight/KY on 3/26/10 9:02am
Msg #329058

Fax back entire loan package

I just got a call from Nations Direct to do a signing today in my hometown. They met my fee and then she said our new policy is you have to fax back EVERY page ot the B of A loan. I asked if she was serious and she said yes. I told her what I would charge to fax back around 125 pages and she said she could not do that. I wished her good luck. Has anyone else had this call from them?

Reply by Patricia Koch on 3/26/10 9:03am
Msg #329059

Yes and they would not meet my fee

Reply by cawest/PA on 3/26/10 9:11am
Msg #329060

yes and they would not meet my fee. In general I think that ND never meets the fees, you we're very lucky that they agreed to your fee but does not surprise me that you couldn't get them go higher for the faxback.

Reply by lindab on 3/26/10 9:26am
Msg #329061

I live in Northern Indiana and they have called me on occasion too. I, in fact, took a job from them. When I realized that they wanted ALL of the docs faxed back I called them back and told them that I don't offer that service. They obviously found someone else, but how can anyone make any money when you have to spend an additional hour faxing? It's ridiculous if you ask me. I have done other refi's with BOA and never had to fax back the entire package.

Reply by Notarysigner on 3/26/10 9:36am
Msg #329062

That is typical of them. That, and not meeting my fee.

Reply by cawest/PA on 3/26/10 10:25am
Msg #329063

Ever wondered how they can go on with those low fees but there must be some out there that do it ... I wonder how long it takes them to realize that they are not making any profit unless they see that a check for so many dollars will come in at the end of the month and they are stupid enough not to clculate their cost versus income.


Dunno ... it is a mistery to me

but than I look at life on the bright side and next week thursday I am leaving for a long long weekend in the sun ...

Reply by MW/VA on 3/26/10 10:42am
Msg #329067

Don't you love it when these notorious low-ball companies

decide that there is a new requirement by "their policy" that they aren't willing to
pay for. IME these same companies can hire large staffs of "babysitters" to cover the fact that they don't pay enough to hire competent people in the first place. Baffles me--bad business IMO.

Reply by cawest/PA on 3/26/10 10:44am
Msg #329068

Re: Don't you love it when these notorious low-ball companies

the question is ... how do you make them stop?

Reply by Linda_H/FL on 3/26/10 11:01am
Msg #329071

I'm seeing discrepancies in instructions...

I'm being told in some BofA loans "fax back the entire package" - in other BofA loans, fax back "some pages" or "just a few pages".

Reply by PA_Notary_II on 3/26/10 12:04pm
Msg #329076

Re: I'm seeing discrepancies in instructions...ME TOO!

I've done many BOA loans that don't require any faxbacks at all. Then there are some that go 35-50 pages. I think it's dependent on the TC....I doubt BOA wants any at all.

Reply by Linda Juenger on 3/26/10 12:28pm
Msg #329080

Makes no sense. After we fax back whatever they want

we drop the pkg. They are not requiring us to "hold onto" the pkg for approval before we drop them. So... if there is a mistake in the pkg, its too late to get it corrected because we have already dropped it. Just what does this accomplish with faxing????

Reply by Lee/AR on 3/26/10 1:06pm
Msg #329084

Makes some sense.

I'm guessing that somewhere in this muddled process, somebody has to scan a whole package for 'file'. By having us do that 'little thing', they don't have to as most 'big co. fax numbers' actually go into a computer as a pdf file.

Reply by Notarysigner on 3/26/10 1:26pm
Msg #329087

Re: Bingo Makes some sense. n/m

Reply by KimTOR on 3/26/10 12:42pm
Msg #329081

When you can mail the entire package "next day" there is no excuse for faxing back the ENTIRE loan package. I can't even imagine the time something like that would take! And what good does a bunch of bad copies of the loan package do for them anything. Wouldn't they want the originals?

Reply by TacomaBoy on 3/26/10 1:14pm
Msg #329086

Yeah, ND is probably low balling everyone in order to stay in business! I refused a job in the Seattle/Tacoma, Wa area for that reason. I've been in business for 13 years and this is the first I've heard of FAXING the entire package. STUPID! DON'T START THIS PRACTICE! Perhaps, ND and/or BofA have had some bad experiences with "rookie" signers?

Reply by Moneyman/TX on 3/26/10 9:57pm
Msg #329181

<"Perhaps, ND and/or BofA have had some bad experiences with "rookie" signers?">

Do they use any other kind for only $50-$65/signing? You get what you pay for.

Reply by jba/fl on 3/26/10 9:59pm
Msg #329182

Had 2 BOA's yesterday, no fax backs. Much higher pay too.

Reply by LKT/CA on 3/26/10 1:32pm
Msg #329088

<<<They met my fee....>>>

ND is notarious low baller and so far, the most anyone mentioned that ND has offered is $70. You accept $70 for a loan signing?

Reply by Dwight/KY on 3/26/10 1:39pm
Msg #329090

I am located in rural KY and ND agreed to my local fee of $100. Then she told me of the new policy.

Reply by Karla/WA on 3/26/10 2:28pm
Msg #329109

I can see if it's investment property AND there's a lock issue. My usual reply is to let the SS or TC know that I have back to back signings, and I will commit to get the package dropped in today's fed ex but I cannot commit to faxing until very late. My contacts usually let me drop and mark my fed ex for early delivery. If it's not investment property or a purchase sale, they have to wait 3 days anyway, especially over the weekend. Get the docs dropped and on their doorstep by Monday am! Good grief ....all these requirements that are nonsense!

Reply by HKT_TX on 3/26/10 5:45pm
Msg #329162

They met my fee.... Rural area!