Posted by housemouse on 5/18/10 2:45pm Msg #336969
ATM/Service Link
They come up as unknown, should have know when i accepted an assignment and they told me they would email it, now I cannot call them back to say that I did not recieve the email. anyone have their phone#?
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Reply by mwm143 on 5/18/10 2:50pm Msg #336975
The exact same thing happened to me last week! I left 3 messages and sent an email. I assumed the closing was cancelled. The docs came in less than 2 hours before the closing while I was on the road. The LO called me upset that I had not called his customer! How could I? I never even knew the identity of his customer. I was able to perform the closing a little later than scheduled but the folks at ATM were upset with ME for telling the LO that I had not received the closing order from them and that's why I had not contacted his client.
And, btw, they will tell you that they are not associated with Service Link even though the phone is answered "Service Link, how may I help you?"!!
Good news is I received payment in a week.
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Reply by housemouse on 5/18/10 2:55pm Msg #336980
does nayone have a phone#?
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Reply by LMS on 5/18/10 2:57pm Msg #336981
Call Derek @ 877-472-5719 or email him @ [e-mail address]. If he wasn't the scheduler, he should still be able to direct you to the right person.
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Reply by housemouse on 5/18/10 3:27pm Msg #336990
Thank-you, the call worked.
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Reply by LMS on 5/18/10 3:34pm Msg #336996
Your welcome! :>)
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