Posted by Donna LaBelle on 5/20/10 2:12pm
Msg #337323

Nmtary -just another name for scapegoat

I had a signing last night where the borrower just started signing away until we got to the HUD and he saw charges that weren't supposed to be there. He called the lender and the lender told him not to sign the HUD, so we continued with the signing until someone else called him and told him all the docs were wrong and they would have to redo them. At that point the borrower dropped the pen, got up and he and his wife proceded to say they had to go somewhere and they got ready to go. I just got home and received a call from the SS wanting me to go back . She was told by the lender that I said the docs were all wrong, but she gave me a chance to explain and came up with a solution to the problem... anyway, I was called by the borrower this morning and she said she sent an email to the lender stating the real facts and that her husband would not sign unless if they had any notary other than me . What wonderful borrowers!It's really nice when the borrower backs up the notary!

Reply by Donna LaBelle on 5/20/10 2:13pm
Msg #337324

I meant Notary

Reply by LKT/CA on 5/20/10 2:18pm
Msg #337326

I hand the borrowers the HUD to review while I'm entering their info in my journal. If that one's okay, then we proceed.

Reply by Notarysigner on 5/20/10 2:21pm
Msg #337327

Re: Notary -just another name for scapegoat

same here as Lisa

Reply by droman_IL on 5/20/10 2:23pm
Msg #337330

HUD first, note next. If good, then sign! n/m

Reply by Ilene C. Seidel on 5/20/10 4:54pm
Msg #337359

Ditto I do the same thing. HUD first then note then monthly payment. Cuts to the chase.

Reply by MikeC/NY on 5/20/10 3:52pm
Msg #337350

AS others have said, it's a good idea to present the HUD-1 first - you can save yourself a lot of time and aggravation, because if they're OK with those numbers you're probably good to go. I always presented that first, followed by the Note. As long as those two were OK, there were no problems.

You said that the borrower's wife "sent an email to the lender stating the real facts and that her husband would not sign unless if they had any notary other than me." What were the "real facts" as she saw them? Was he just annoyed that they didn't learn about the problem until deep into the signing?

Reply by Sylvia_FL on 5/20/10 5:11pm
Msg #337362

"What were the "real facts" as she saw them?"

Believe that was in reference to the fact that the lender was saying that Donna told the borrowers that the docs were wrong, when it was someone who called them to say the docs were wrong:)

Reply by CopperheadVA on 5/20/10 8:20pm
Msg #337423

This is exactly why I'm not crazy about that new LSI survey - the notary gets blamed for many things beyond his/her control. The borrowers always think we are an employee of the lender and that we are involved in their loan process.

Reply by MikeC/NY on 5/21/10 6:08pm
Msg #337557

I didn't read it that way at first, but after reading it again I think you're right.

Reply by Ilene C. Seidel on 5/20/10 4:55pm
Msg #337360

So sorry Donna they beat you up. Just remember the nice borrowers that appreciate your expertise.

Reply by C. Rivera Chicago Notary Services on 5/20/10 8:28pm
Msg #337424

Re: Notary -just another name for scapegoat

its soo good that the borrowers were able to back you up...good job!