Posted by pat/WA on 11/14/10 6:42pm
Msg #361308

UPS

It is UPS again. Billing me instead of receiver.
Any solutions other than going around stealing shipping labels fro UPS? Or using only FED EX?

Reply by desktopfull on 11/14/10 6:57pm
Msg #361314

Pickup labels from their drop boxes and use the TC's address as sender and receiver, then drop the package don't have it picked up at your home or office.

Reply by Ilene C. Seidel on 11/15/10 7:33am
Msg #361367

UPS will send you blank labels just list sender/received as the same and where you sign the ship label I scribble it so it can't be read cause if the account isn't paid they told me they would read the signature on the label and charge us.

Reply by Alz on 11/14/10 6:58pm
Msg #361315

Pat, how is the shipping label being created? I need

more information before I can comment.

Reply by pat/WA on 11/14/10 7:10pm
Msg #361320

Re: Pat, how is the shipping label being created? I need

sorry, I ordered them with my UPS account number. I thought it was enough to put the receivers account number in the shippers account box and in the receivers account box. I also put the receivers name and address in the shippers name and address.
But, I guess they ignore this and bill the account number that is included in the tracking number and in the bar code.

Reply by Alz on 11/14/10 7:15pm
Msg #361323

One other step is needed.

Section 6 ask how you will pay for shipment. Select bill receiver. Enter the receiver's account number and zip code. UPS change this process about a year or so ago. It was at one time similiar to Fedex.

Hope this helps.

Reply by pat/WA on 11/14/10 7:21pm
Msg #361324

Re: One other step is needed.

Sorry, I don't see that on the UPS shipping document.
Section 6 is optional services. Section 8 is method of payment. I select bill receiver and in section 9 I put their account number

Reply by Alz on 11/14/10 7:25pm
Msg #361327

Sorry about that. It is when you create a label online. n/m

Reply by A S Johnson on 11/14/10 7:27pm
Msg #361328

Re: Pat, how is the shipping label being created? I need

Pat,
The tracking number on the way bills, does it begin with "1Z". If it does then the next six(6) digets is you UPS account #. If this is the case, then your account number is imbeded in the tracking number which the scanners read and charge your account.
In the case of genernic way bills, picked up from UPS boxes, no account numbers is in the tracking number and it is optically read to pick up the account number. Only if the optical reader can not make out your writing is it hand entered.
A warning, put the TC account number in the area with the black dot with 9. If you place it in the area maked with the black dot with 1, it will confused the computer program and disreguard the account number entered in the 1 area and look up your address for an account to bill.
I hope this help out. If you are still confussed pleace call me.
Sid Johnson
817-613-7002 cell
e-mail [e-mail address]

Reply by pat/WA on 11/14/10 7:31pm
Msg #361332

Re: Pat, how is the shipping label being created? I need

I have been putting the receivers account number in number 9 and in number 8

Reply by ReneeK_MI on 11/15/10 8:04am
Msg #361370

Sid - I wonder if THIS is why so many people get these ...

charge-backs?! I use on-line accounts with both UPS & FedEx, and have NEVER had a charge-back. Since I know it's NOT because I'm just so special ... I've just found this so baffling. Why some people ...and others, never? (I know I'm not the only one who's never had a problem.)

Actually, there might've been one, it's a vague shadow in the back-room of my head, but I could also just be making it up.

Anyway ...I wonder if this (what you explained) is the culprit?

Reply by CopperheadVA on 11/15/10 10:05am
Msg #361386

Re: Sid - I wonder if THIS is why so many people get these ...

I did have one charge-back from UPS with a label I had generated on-line. The TC closed their UPS account and decided to use DHL for their shipping, but my instructions must not have been updated because I was given the UPS account to use. Two months later I got billed for the chargeback and UPS said that the TC's account "could not be billed". UPS could have cared less that I could prove I had instructions to bill that account. I stopped all on-line label generating at that time, which was a couple of years ago now.

Reply by LKT/CA on 11/14/10 7:04pm
Msg #361319

<<<It is UPS again. Billing me instead of receiver.>>>

If they've done it before, why are you operating in such a way that would cause them to do it again? You can't do something the same way and then expect different results. I'm sure you've read the responses when others have posted about this issue.

You ask about a solution, well here it is (as it's been given many times before): Hand write the label with shipper and receiver the same OR make a request with the hiring party to email you an airbill.

Reply by pat/WA on 11/14/10 7:11pm
Msg #361322

I do had write the label with the shipper and receiver the same.

Reply by CopperheadVA on 11/14/10 7:29pm
Msg #361330

Pat, if you absolutely want no chance of getting billed, then you will have to scavenge blank airbills from UPS boxes. Best to do this at a large office building,as those boxes are well supplied. I no longer have a UPS account (they keep closing it due to inactivity) and I order my supplies (legal envelopes and plastic pouches) over the phone or via fax using the UPS order form. I indicate on the order form that I am a third-party shipper (otherwise, they will not want to send me a large number of envelopes and pouches).

Yes, it's kind of a pain, but I no longer have billing problems with UPS.

Reply by Doris_CO on 11/14/10 7:30pm
Msg #361331

You'll have to "steal" air bills from the drop boxes and hand write the receivers info in both shipper and receiver areas. Be sure to put the receivers account number on the bill. Don't use the bills you've ordered because UPS will track you down when they don't receive payment from the receiver. The best policy, especially with UPS, is to request a UPS shipping label with the loan package.

Reply by Linda_H/FL on 11/14/10 7:28pm
Msg #361329

Pat, you don't have to "steal" them

UPS Store gives them to me with no problem - or I get them from The Mailbox Store or from a UPS drop box.

The bottom line is it isn't going to stop if you continue to use your online account - they always have that trace back to you. Completely handwritten airbills are the only way to go.

I certainly hope you're forwarding these bills to the proper hiring party for them to pay them since they've already collected the money for it.

Reply by pat/WA on 11/14/10 7:34pm
Msg #361333

Re: Pat, you don't have to "steal" them

The UPS store says they no longer supply the forms

Reply by James Dawson on 11/14/10 7:42pm
Msg #361335

Re: Pat, you don't have to "steal" them

in this area the UPS only takes preprinted labels...

Reply by pat/WA on 11/14/10 7:55pm
Msg #361340

Re: Pat, you don't have to "steal" them

How do I cancel my UPS account?

Reply by jba/fl on 11/14/10 7:58pm
Msg #361342

Re: Pat, you don't have to "steal" them

Do not use their labels that you got with that account - throw them away. If you ever had an account and have those labels, they will re-open the account to bill you if need be. Get all your supplies except labels from them. If you do not use the account, they will close it after 6 months or so.

Reply by jba/fl on 11/14/10 7:56pm
Msg #361341

Pat: go to an office building and raid supplies in boxes

And take 50 or so if you use UPS a lot.

If that is not possible, then tell your companies to either send a label or it must be fedEx. Most companies do have accounts with both companies.

Reply by Joan Bergstrom on 11/14/10 8:28pm
Msg #361347

At my UPS Store across the street

doesn't supply airbills. I have a lot of old airbills I can write in the info so I can use them and they don't have any of my info on them.

What the UPS Store does is print out an airbill with your info and the account number provided if you don't have a pre-printed airbill or a handwritten bill.

The franchisee said there was so much fraud that they can't provide the handwritten airbills because if it turns out it's a fraudelent account, the UPS Store will be charged backed.

Reply by Claudine Osborne on 11/14/10 9:34pm
Msg #361349

Re: At my UPS Store across the street

I had this same problem with UPS a few years ago. Traced 3 packages to me by the waybill that I had ordered. It was a nightmare to get those charges removed. I finally gave up after getting told so many stories and having to call, fax and explain so many times. 2 charges were taken off..They froze my account so that I could not order supplies. I paid the bill just so that I may order envelopes. Expensive lesson..My 1 UPS store in the area (20 miles from me) treat the supplies like gold, will only give me 3 envelopes at a time! My account is active again but I only order the envelopes..Scavenger hunt to get the waybills.

Reply by pat/WA on 11/14/10 10:35pm
Msg #361354

Re: At my UPS Store across the street

Thanks for your help. I've learned a valuable lesson