Posted by Linda Juenger on 10/18/10 5:11pm
Msg #357208

American Freedome Assurance

Did 6 closings for them in Mar and April. Had a very hard time being paid. One of the borrowers was the owner of her own branch of the lender that all these closings were from. I gave her a call and asked for some help in maybe giving me a # to call. She was very gracious and was shocked that the Title Company that they are using is not paying Notaries. I in no way asked her to pay me and I assured her that was not the purpose of my call.
A couple days go by and the owner of AFA called me. We talked and he assured me I would be paid and they had some internal problems and were fixing the problem. I did receive a check for all $ owed.

A month or so ago they called me again. I wasn't able to answer the phone and they left a msg. I called them back and they booked it with someone else. No problem. I talked with the scheduler and told him the problem I had the last time being paid and he understood, but I was willing to give them another chance another time.

They called me last week for a 3pm closing today (Mon). I accepted. Today at about 9:30 am a girl calls me and tells me she is taking me off the closing due to I contacted their client the last time. I proceeded to tell her that was the only way I got paid was to do that and that I had talked with the owner when that happened. I also told her that "I" am the one extending credit to them and "I" am the one who was giving "THEM" a second chance to make it right. She didn't agree.
What I am reading here is that they again were not planning on paying me and the ONLY way I was going to be paid was to contact the lender again, which of course they do not want.
They are on my NO list. Just warning everyone how they operate as a Title Company. How very sad.

Hoping AFA gets on here today and reads this. Bring it on AFA.

Reply by garland/CA on 10/18/10 5:32pm
Msg #357209

sent you a pm n/m

Reply by CopperheadVA on 10/18/10 5:56pm
Msg #357210

WOW. I'm very disappointed in AFA after hearing this. I had been impressed with their apparent efforts to turn around their relationship with notaries, but this just deflates the balloon for me.

Reply by Linda Juenger on 10/18/10 6:12pm
Msg #357212

Yes, very sad indeed. The way I look at it is they had 6 error free closings done by me. This is THEIR loss, not mine. I was very willing to give THEM a second chance to do the right thing by ALL of us notaries out there, not just me and to prove to ALL of us that have turned things around for the good, but obviously not. If they want error free work from a SA that will go just about any length to "get r done", they just lost one.

Reply by Stoli on 10/18/10 6:41pm
Msg #357215

Please add comments to Signing Central and link this post

All of us will benefit from this information, and it makes it easier for us to decline signings from AFA.

Reply by Linda Juenger on 10/18/10 6:42pm
Msg #357216

Linked. n/m

Reply by Stoli on 10/18/10 6:43pm
Msg #357218

Thank you. n/m

Reply by MW/VA on 10/18/10 8:15pm
Msg #357227

I posted this contact info before, but here goes: Contact

Megan in A/P: [e-mail address]. I was paid for one signing from August & have another due from Sept. Mick Cancio had posted here a while back, trying to assure everyone they would get the payment issues resolved. It's the very reason I stopped working for them a couple years back, and this is exactly the same scenario. I don't work for ANY companies that I have to chase down my money. I keep up my end of the deal & their's is to pay me in a reasonable amt. of time. If they don't, it's a deal-breaker--end of story!

Reply by Ann ABC notary on 10/18/10 9:48pm
Msg #357231

Re: I posted this contact info before, but here goes: Contact

People, how often do you you pay your bills? Once a month, so why should signing companies pay you before the month is over? Have you all lost your minds? Anyone hear about things being slow, cut backs, lay offs, yet you all sit here (working i presume) expecting to get paid within the month? It makes the rest of us earning great money look bad!!!

Reply by Linda Juenger on 10/18/10 10:46pm
Msg #357233

Ok Miss Ann ABC Notary. I will GLADLY wait till the month

is over but in this case with AFA, it was 3 months. I did the closings in March and early April and did not get paid till June. That is WAAAAYYYYY over a month dear. Or do you need a calendar or can you count higher than 30 days. Sorry for being so rude, but you kind of ticked me.

Reply by CopperheadVA on 10/19/10 5:42am
Msg #357247

Re: I posted this contact info before, but here goes: Contact

Ann, what about the fact that AFA booked a job with Linda the week before, but then 5 1/2 hours before the appointment they removed her from the closing and told her it was because she had contacted their client regarding her previously past-due invoices? (Doing so DID produce payment. Had she not done that, how much longer would it have been before they paid her?)

If AFA didn't want to work with her again, they simply should not have even offered her the job in the first place.

Reply by Linda_H/FL on 10/19/10 7:28am
Msg #357251

Yes, I pay my bills once a month...however

When I get those bills they're usually due within 14 days - NOT 45 days...when I go to the doctor, charges are due *when services are rendered* NOT in 30-45 days. When I buy groceries, I need to pay on the spot, NOT 30 days...

"...yet you all sit here (working i presume) expecting to get paid within the month? It makes the rest of us earning great money look bad!!!" = what the heck does that mean??? This coming from someone who defends the likes of DFS? Msg #357230

Also, Miss Anonymous Ann, thank you so much, in your very first two posts here, for putting all of us in our places....how dare we assume we deserve to be paid on time within a reasonable amount of time - so as to be ABLE to pay those monthly bills.

MHO

Reply by Les_CO on 10/19/10 10:47am
Msg #357279

Re: I posted this contact info before, but here goes: Contact

Wake up Ann. In a ‘service industry’ most get paid when the ‘service’ is performed.

Reply by Les_CO on 10/19/10 3:36pm
Msg #357330

Re: Ann ABC

By the way Ann, just to clarify a point, and for your information. It’s the BORROWER that PAYS for our service. This happens in most cases when the loan funds. Something like three days after we notarize their signatures. There is NO REASON AT ALL for a Title Company to keep OUR money in their account for one second after the loan funds. (It may even be illegal) If you have no clue about the mechanics of this business you should stay out of it, and keep your foolish ideas to yourself. JMO

Reply by Kathleen Quinn on 10/19/10 10:39am
Msg #357277

Re: I posted this contact info before, but here goes: Contact

Just wondering, if a company is supposed to pay on the 7th of the month, how long after that is a reasonable amount of time to wait. Then should I send another invoice? thanks.

Reply by jba/fl on 10/19/10 10:43am
Msg #357278

should I send another invoice? Answer: every day until paid

What is your business policy? do you attempt to collect aggressively? do you just wait and hope?

Reply by Mick Cancio AFA TITLE on 12/1/10 8:37am
Msg #363346

Re: should I send another invoice? Answer: every day until paid

please contact me, if you have not recieved resolution to your past due invoices.

send your invoice to [e-mail address]

Reply by C. Rivera Chicago Notary Services on 10/19/10 7:41am
Msg #357254

woah....thanks Linda! n/m

Reply by C. Rivera Chicago Notary Services on 10/19/10 7:42am
Msg #357255

can someone link....thanks! n/m

Reply by C. Rivera Chicago Notary Services on 10/19/10 7:55am
Msg #357256

okay its one of those companies I can't see why??

Me and Linda are in the same state??? UGH...so aggravating....

Reply by CopperheadVA on 10/19/10 8:09am
Msg #357258

It's listed as AFA in Signing Central

You can also access their listing by clicking the link button on the original post.

Reply by Linda_H/FL on 10/19/10 8:20am
Msg #357259

Cari, just click on the original post then clink on Link

it'll take you right to their listing..

Reply by Linda_H/FL on 10/19/10 8:22am
Msg #357260

Like Copperhead/VA said..hehe..:) n/m

Reply by Stoli on 10/19/10 10:56am
Msg #357280

Watch it! JBA/FL will call you, "very vocal" if you ask

for the post to be linked.

Reply by Stephanie_CA on 10/19/10 1:28pm
Msg #357300

How do you post a link? thank you. n/m

Reply by CopperheadVA on 10/19/10 1:35pm
Msg #357304

Re: How do you post a link? thank you.

See Msg #348223

Reply by Linda_H/FL on 10/19/10 1:30pm
Msg #357301

Wow Stoli..was that really necessary?? n/m

Reply by C. Rivera Chicago Notary Services on 10/19/10 9:48pm
Msg #357370

maybe she was having a little fun Linda... n/m

Reply by DD/OR on 10/19/10 12:45pm
Msg #357295

Linda, I'm sorry to hear you're having problems collecting. I did a closing last month and they just paid me for it. They paid in less than 3o days. They needed me to send an invoice first. Good luck to you. DD

Reply by garland/CA on 10/19/10 12:51pm
Msg #357296

thought invoices could only be sent on 21 of each month

so I've been waiting for Oct 21 to send an invoice for signing I did 9/24/2010. That was in my instructions. Has that been changed?

Reply by Mick Cancio AFA TITLE on 12/1/10 8:46am
Msg #363349

Re: thought invoices could only be sent on 21 of each month

any invoice recieved by the 5th of the month will be paid by the end of that month. If you have an outstanding invoice, please forward to [e-mail address]

Reply by CopperheadVA on 10/19/10 1:31pm
Msg #357302

Linda is not currently trying to collect from them. She stated that they finally paid her for the six closings they owed her (and let's not forget, that must have been a significant amount of money - probably somewhere between $700 - $900 total). I think AFA has established on this forum that they are now trying to get onto a reasonable pay schedule. However the fact remains that they treated her shabbily this past Monday. Re-posted from my previous post:

.... what about the fact that AFA booked a job with Linda the week before, but then 5 1/2 hours before the appointment they removed her from the closing and told her it was because she had contacted their client regarding her previously past-due invoices? (Doing so DID produce payment. Had she not done that, how much longer would it have been before they paid her?)

If AFA didn't want to work with her again, they simply should not have even offered her the job in the first place.