Posted by NewPhoenix on 10/22/10 12:38pm
Msg #357787

BCHH - Response to Dennis

Dennis - I had exactly the same problem about year ago. Their program is only written for a certain browser. I called and asked them how to get around the problem and the fellow I talked to was very rude and outright arrogant and said they had no INTENTION of fixing the problem. As far as they are concerned everyone had to change their browser and do things THEIR way. I simply said fine I won't do business with you and that was the end of that.

I always thought one of the goals of the Internet was that everyone could use whatever kind of computer and whatever browser they wanted as long as they all could handle the same standard of operation. Now here's a company that puts out a non-standard program and then tells people that they have to change what they are operating (which works fine with everyone else) in order to conform to THEM.

I see now that even a year later they still have not fixed their non-standard program. Yes, I know this is going to get flamed by all the people who are going to say that they work with BCHH all the time! But in many YEARS of being online THIS is the only time I have EVER been on a site that would NOT let me enter my phone number no matter what format I tried. So WHO is it that is non-standard???

Don't stand too close... the flames are coming...

Reply by HKT_TX on 10/22/10 1:08pm
Msg #357789

I found out a while back that the IRS's EFTPS website is not compatible with Google Chrome. Lol, go figure!

Reply by Dennis_IN on 10/22/10 1:32pm
Msg #357790

your'e right! I use firefox and when I tried with Internet Explorer it worked. Although I was unaware that They want to charge me a fee for each closing I accept...I know you need to just add this onto the fee we charge but...

Reply by James Dawson on 10/22/10 2:17pm
Msg #357792

I wonder if all the notaries who accept jobs from this "wonderful" SS are paying a fee for the assignment? And if they are and adding the charge to their fee.....ahh, I'm losing it 'cause what's being accomplished here? What am I missing?

Reply by PA_Notary_II on 10/22/10 2:27pm
Msg #357795

I have never paid a fee....they meet my fee of $XXX and they pay in 30 days or less(usually less) and they are not hand holders. Take all you can get.

Reply by Linda Juenger on 10/22/10 3:42pm
Msg #357806

I have never paid a fee either.

Reply by ReneeK_MI on 10/23/10 6:47am
Msg #357865

never paid a fee here, either. Strange. n/m

Reply by Bob_Chicago on 10/22/10 3:45pm
Msg #357807

If somebody wants to make it the least bit difficult for me

to put them in the enviable position of having the honor of giving me lots of
money , then to heck with them.
We should all have a "it's my way of the highway" attitude ..... NOT

Reply by Jason Berger on 10/22/10 4:21pm
Msg #357814

Re: If somebody wants to make it the least bit difficult for me

I worked for them recently, first time I've taken work from them...if they try to charge me a fee for working for them when they called me, I wouldn't take future work from them. Is this a commonplace occurrence? I've heard of other companies trying that, but what does it accomplish?

Reply by John/CT on 10/22/10 5:01pm
Msg #357819

What does it accomplish? Takes money out of your pocket,

and puts it in theirs.

Reply by MikeC/NY on 10/22/10 5:39pm
Msg #357824

This is not a flame, but if you use Firefox as a browser

there's an add-on called IE-View that allows you to specify that certain websites have to be opened in Internet Explorer. When you go to those sites, Firefox will launch IE automatically.

I realize that it's a patch and not a solution, but I do feel your pain. I use Firefox as a browser, and am a Realtor; my local MLS system currently will only work in Internet Explorer (a browser-independent version is under development). While I understand your point, taking the same position you're taking would put me out of business. Sometimes you have to give a little ground to make things work, and there's almost always a work-around. Remember the old adage about not throwing out the baby with the bath water...

Reply by Donna McDaniel on 10/22/10 8:26pm
Msg #357845

I pay, I add it to the fee. They expect you to. n/m