Posted by C. Rivera Chicago Notary Services on 10/14/10 5:03pm
Msg #356816

Nations Signature Closures...lots of mixed reviews...

how have they been lately....g/b/u?

Thanks!

Reply by Lee/AR on 10/14/10 5:12pm
Msg #356819

To the best of my limited knowledge, they always pay timely...just not enough...unless they are very, very, very desperate. Sadly, that doesn't seem to happen often. They also want a lot of faxbacks, if memory serves. Tho' that may be lender-spec.

Reply by Linda Juenger on 10/14/10 5:16pm
Msg #356820

Did one a couple months ago. Fair fee. Faxed back what they wanted and they called and said they did not receive them and they wanted them again. I told her I was sorry, but just wasn't going to do it again. I was paid in 15 days.

Reply by JulieD/KS on 10/14/10 7:15pm
Msg #356838

Low pay unless they absolutely can't find anyone else. Now, they are charging a sign-up fee of $25. If you don't pay, they won't use you (this is second-hand info from the guy here in town that they use all the time)

Reply by C. Rivera Chicago Notary Services on 10/14/10 7:31pm
Msg #356839

thats for the those that want to stay in their database...which is wrong on so many levels.

Reply by Virginia/PA on 10/14/10 8:19pm
Msg #356850

So they want you to give them $25.00 so you can get $40.00 per signing from them? (+$20 for edocs).

Reply by Linda Juenger on 10/14/10 8:39pm
Msg #356851

I did not pay $25 to them and never will. I also was paid XXX and extra for fax backs. They agreed to my fee.

Reply by kathy/ca on 10/14/10 8:47pm
Msg #356852

Same situation here as Linda. n/m

Reply by TinaCA on 10/14/10 8:59pm
Msg #356853

Re: Same situation here as Linda.

Too much hand holding for me. And way too many fax backs.

Reply by GOLDGIRL/CA on 10/15/10 12:14am
Msg #356872

Re: Same situation here as Linda.

They were just too big a PIA and I am so glad I dumped them! Life is so much better than having to put up with all their endless crappola and incompetence. That said, however, they did pay - never a problem there. And they were always polite... but it was always reply here, reply there, when did you reply, we can't find your reply, late docs, low-ish pay, no one answers the phone ... etc. Just not worth it. However, if you have a strong stomach, go for it.

Reply by C. Rivera Chicago Notary Services on 10/15/10 9:12am
Msg #356882

I asked for an additional fee for fax backs and got a

scathing email from Chris who said in a nut shell that my fee was a clear case of price gouhing. My fee was $175.00 (which included: emergency (next day) spanish speaking closing, BOFA refi, plus $25.00 for fax backs up to 30 pages, and a $1.00 per page for overages.

Then after I responded, I received another email indicating that I was taken out of their database, which was not too suprising and actually appreciated.

But apparently that wasn't good enough for NSC because Jeremy felt he needed to respond by sending me his moronic email which bascially said he sent out an 'alert' to their fellow signing services.... presumably to NOT hire me. ....boo hoo, I've been blackballed.

Reply by C. Rivera Chicago Notary Services on 10/15/10 9:13am
Msg #356884

sorry for the typos.... n/m

Reply by kathy/ca on 10/15/10 10:11am
Msg #356890

You charge extra for "emergency" (next day) ? They are all

"next day" if you are lucky in my area.

Reply by Linda_H/FL on 10/15/10 10:17am
Msg #356893

I hate to say it but I agree with him

IMO next day scheduling is not "emergency" and shouldn't command an "emergency" surcharge. And that $175 didn't include any faxbacks at all?

Wow...guess your market bears a much higher fee than mine down here...

Reply by C. Rivera Chicago Notary Services on 10/15/10 11:28am
Msg #356904

huh, sorry may have wrote it wrong in my last post but it

did include fax backs up to 30 pages....

And, though I do not speak for other Spanish speaking closers, it takes a bit longer to do these closings in Spanish, because it involves much more explaining of the particulars and standard forms than the norm....very time consuming....

Reply by HisHughness on 10/15/10 11:38am
Msg #356908

Doesn't seem out of line to me, Linda

Closing = $100
Print fee = 35
Faxbacks = 15
Spanish = 25
TOTAL = $175

And that doesn't include any surcharge for an outsize packet, if you can squeeze that in, too.

Reply by Linda_H/FL on 10/15/10 11:56am
Msg #356911

I responded to this Hugh

and I agree with your numbers - that sounds reasonable to me too....Cari did clear it up a bit...but I was responding to the following:

"$175.00 (which included: emergency (next day) spanish speaking closing, BOFA refi, plus $25.00 for fax backs up to 30 pages, and a $1.00 per page for overages. "

Based on this, the fee would be $200 minimum, plus $1.00/page additional for faxback over 30 pages....*that* is was sounded unreasonable to me...