Posted by Jessica Ward on 10/15/10 9:58am
Msg #356886

Need UPS help

Technology hates me today, and I'm getting the voice mail loop of doom from both my SS and UPS. I'm all out of the pre-printed waybills for UPS that you just write on, but when I go online to create a "bill recipient" shipment on UPS I'm getting errors that I've entered the UPS account incorrectly. I'm using the account they gave me (Letter E followed by five digits) UPS is telling me that their account numbers are always six numbers long (mine isn't).

I'm stumped. Can anyone help me out with this? I haven't been able to reach the SS or UPS all morning. :ugh!:

Thanks in advance!

Reply by Les_CO on 10/15/10 10:09am
Msg #356889

I’d call Title.

Reply by Jessica Ward on 10/15/10 10:14am
Msg #356891

The SS was also the Title Co. I was finally able to get somebody via email, who just gave me a Fedex account number. Thanks!

Reply by Linda_H/FL on 10/15/10 10:15am
Msg #356892

Agree with Les

Since it's only 8:15 there you have plenty of time to get the info from them.

You could always look at past files where you were provided account numbers but you risk running to them having changed accounts since you last returned anything to them. Safer to just call.

Reply by A S Johnson on 10/15/10 11:17am
Msg #356902

Normal UPS acc't numbers will be 6 digets, both numbers and letters. Beaware UPS does have other config of account numbers for some special shipping situations.