Posted by garland/CA on 9/23/10 5:16pm
Msg #353711

American Freedom Assurance

I have read the reviews. Some were waiting on payment - has it come through? Have first loan scheduled for Friday - curious if they really have "turned around"

Reply by SheilaSJCA on 9/23/10 5:20pm
Msg #353712

for what it's worth I recieved this PM from them a couple a weeks ago, when they were discussed. They said to share this info so here it is:
From:

Mick Cancio AFA TITLE

Subject: Re: American Freedom Assurance (AFA Title)

Sheila,

I appreciate your words but I can assure you with my involvment, we will be making perminant solutions. please contact me via email at [e-mail address] and I will ensure a prompt resolution to your outstanding invoices. Please attach a copy of all your unpaid invoices.

we really had a serious AP situation, but we now have a solution and we want to make things right. Hopefully, once I prove to you my prompt resolution, you will be so kind to spread the good news.

thank you.

Mick Cancio

Reply by jba/fl on 9/23/10 5:23pm
Msg #353714

So, you were paid? (inference from last paragraph)

Reply by Stoli on 9/23/10 6:24pm
Msg #353722

Boy, I took advantage of that info - sent a request for pmt. n/m

Reply by SheilaSJCA on 9/24/10 3:17am
Msg #353778

No, I never even worked for them. I had posted a comment in response to Msg #351787. They somehow felt the need to reach out and reassure me to send in my outstanding invoices. Do you think they would pay them, if I sent them my OLD upaid invoices from AA notary, Eleventh Hour Signings, Signature Company, LIA signings, AA- Notary, Documents on the Run, etc?

Reply by CopperheadVA on 9/24/10 6:10am
Msg #353780

Sheila, I got a PM from AFA too, although I am not owed any money. It said if I was owed anything, to please contact him.

Reply by Mick Cancio AFA TITLE on 9/27/10 9:05pm
Msg #354479

If you have outstanding invoices with us, I will make sure you are paid.

Contact me at [e-mail address]

Reply by Frank/NC on 9/23/10 6:57pm
Msg #353725

I think they are turning things around. They have paid me up to date and the communication has greatly improved. The person there is Mick Cancio who I think is trying hard to get the company back on track.

Reply by Baragona/MO on 9/23/10 8:35pm
Msg #353743

I concur. I have also dealt with Mick and he made sure to rectify my payment situation with AFA after I contacted him. I truly think he is trying to do everything possible to improve AFA's poor reputation. I think it will just take some time before we see what the results will be.

Reply by Jessica Ward on 9/24/10 1:04am
Msg #353771

If you've got a contact for payables, I'd love to hear it 'cause they owe me a bundle, and it's getting pretty stale (3mo+) I only have two companies with older invoices in my system and I think they're both out of business.

Reply by Jessica Ward on 9/24/10 1:07am
Msg #353772

ooops--I'm a dolt.

Ooops--I'm a dolt and just now read the later message with the payables contact. I'll send my invoices ASAP.

Reply by Heather Smith on 9/24/10 8:41pm
Msg #353875

I had outstanding invoices that were over 45 days late. Sent an email and was contacted by Mick. Paid me within a week. Mick told me that they had someone new in accounting - I had read that in an earlier post here as well. All in all I feel AFA paid me fairly, and responded quickly to my inquiry as to late payment. I would work for them again.

Reply by CopperheadVA on 9/25/10 9:13am
Msg #353933

Glad to hear that Mick seems to be keeping his word. Hope it continues and also hope they revamp their invoicing and payment policy to make it faster and more user-friendly.