Posted by MikeNot on 9/24/10 11:50am
Msg #353806

Lucky day!

Went to Staples to buy a couple of reams of legal size paper and when the cashier scanned them they rang up .50 cents each! It obviously was a mistake because they switched to a new packaging so I took 20 reams off the shelf and paid $10 for all. Manager was a little upset but what could he do right!

Reply by desktopfull on 9/24/10 11:56am
Msg #353808

With my luck the manager would have adjusted the price. n/m

Reply by kathy/ca on 9/24/10 12:28pm
Msg #353813

Going to Costco for paper now, maybe I should stop by

Staples on my way, huh!!!!

Reply by parkerc/ME on 9/24/10 3:48pm
Msg #353841

Just went to Staples

One case of ltr size at regular price, 50% back in Staples Rewards.

Reply by JulieD/KS on 9/24/10 4:25pm
Msg #353847

Did the shelf label say they were 50 cents? If the price was actually 4.50 and the computer just rang it up wrong for whatever reason, I wouldn't have made them honor such a bogus price. If something was actually priced 50 cents but a coding error had it ringing up at 4.50, would you have paid the extra amount and then come here to complain that it was your unlucky day? No! You'd have made them fix the error right there on the spot.

You should grant them the same courtesy. They are in business and if they have to honor big mistakes like that, pretty soon, they will be out of business. They, like you, have bills to pay.

I think you did Staples pretty dirty, my friend. I'd go back and give them the money you owe them. That was a mistake, pure and simple, and doesn't mean it's your lucky day.

Reply by MikeNot on 9/24/10 4:48pm
Msg #353851

I didn't realize I was going to put them out of business!! Have you heard of "MARK UP"? You must be the one taking $35 signings...

Reply by JulieD/KS on 9/24/10 4:56pm
Msg #353853

If everyone was behaved as you, then yes, they'd go out of business.
Being ethical and refusing to cheat people or companies has nothing to do with what I charge (or don't charge) to do signings.

I sure wouldn't go bragging about what you've done here, or anywhere, though. It sure reflects poorly on you.

Reply by JanetK_CA on 9/24/10 6:16pm
Msg #353863

Julie, I'm glad I wasn't the only one bothered by this. First of all, I probably wouldn't be buying paper by the ream at Staples... but if someone makes an error giving me change back, or like in this case, I am clearly being significantly undercharged, I'd just point out to them the error - especially if it was clearly marked. The price is the price. If it was marked wrong and I was expecting to pay a discounted price that would be different.

How much better off would this world be if we all just decided to "do the right thing" regardless of the circumstances! We certainly need to be behaving that way with our duties as notaries, so why should it end there? It's a matter of integrity...

Reply by James Dawson on 9/24/10 6:36pm
Msg #353866

agree with Julie and JanetK..Hopefully the clerk won't be

the person who takes the heat,...it was a obvious mistake. And like you Janet I always give back if a mistake is made and expect the same treatment from them. Threat people like you want to be treated.

Reply by Blueink_TN on 9/24/10 9:01pm
Msg #353879

Re: agree with Julie and JanetK..Hopefully the clerk won't be

Taking advantage of an error shows lack of character. I'm so glad to see these comments that show integrity. Karma will get'cha!

Reply by LKT/CA on 9/24/10 9:00pm
Msg #353878

In retail, pricing is set at the corporate level, not the store level. When an item is incorrectly coded, thus resulting in the wrong price, the only option the manager has is to remove all the items from the shelf and their respective shelf signs/labels until the price can be corrected - at the corporate office. It has nothing to do with the cashier or the manager. They don't set the prices, nor can they fix the error at the store level. Typically, a pricing error is overrided in favor of a lower price, not a higher price so the manager could not override a low price in favor of a higher price.

I worked in retail for many years and when this happened, the customer could buy only what he had *at the register* when the error was discovered. The shelves were then cleared of the item until the corporate office was called and the error was fixed.

A ream of legal paper at Staples costs about $11. IMHO, a customer is only entitled to the item at the incorrect price, while at the register, because they had no knowledge of the error and came to the store prepared to pay the regular price. I agree with the others and believe it is unethical and dishonest to then take advantage of this extreme error by racing back to the shelf and grabbing the rest of the inventory.

Reply by MonicaFL on 9/25/10 8:39am
Msg #353927

Re: Lucky day! I went to office Depot

for a particular item but while I was there I noticed they had five reams of regular sized paper for $13.99 THEN they had a percentage off of that - I paid $11.99 for five reams of letter sized paper. Also, while I was there, I saw a lady picking up two reams of paper that were listed at $4.50 a ream, I told her about the "sale" and she said she didn't see it - put back the expensive paper and also bought five reams for $11.99. It was a good day.