Posted by Mary Ellen Elmore on 9/20/10 5:37pm
Msg #353210

NO DOCS- VENTING

Closing in 30 min.-30 min drive to BO's home-I still have no docs to print!!

Reply by Mary_in_VA on 9/20/10 5:49pm
Msg #353214

I empathize! We've all been there! n/m

Reply by MW/VA on 9/20/10 7:28pm
Msg #353222

Those are the times I wish I was set up for mobile printing.

Reply by Grammyzoom on 9/20/10 7:39pm
Msg #353224

It is frustrating!

We have all been through this so many times but I personally have learned not to stress. If I don't get my docs when I need them I don't waste my time. I call the borrowers, let them know what is going on and make arrangements to see them at a later time (depending on doc delivery) and go on my merry way. It is not worth stressing over.

I had two signings on Friday which were 1.7 miles apart. Had we gotten the docs for the second one on time it would have been so nice to just go from one to the other but, of course, the second set was late. So we did go to the first one, came home and printed docs for 2nd one and drove right back to where we started for the 2nd signing. After a 3 year roller coaster ride I was just grateful that we had 2 signings in one morning.

Reply by Susan Fischer on 9/21/10 2:14am
Msg #353242

This is a great example of the need for Master Scheduling:

Communication is the key.

In the confirmation call, mentioning the current status of edoc delivery, and the possibility of late docs - then keeping the Borrowers/Title/LO/SS in the loop as circumstances unfold - has saved many a deal.

Being able to accomodate the sometimes-fluid dynamics of remote closings is Master Scheduling.

MHO.

Reply by JanetLA on 9/21/10 7:21am
Msg #353246

When they have two witnesses waiting it adds to the stress.

We have to have two witnesses in addition to the signers and the notary. Add to that the TERRIBLE traffic that has not eased completely since Katrina, and you have some angry borrowers. If you have four people waiting for you to arrive, and it takes an hour to get to them, it is to no avail to let people know the situation... Just adding to the vent. It is frustrating!

Reply by PAW on 9/21/10 7:33am
Msg #353247

When they have an attorney waiting it adds to the stress ...

and often impacts the cost to the signer.

Reply by Mary Ellen Elmore on 9/21/10 10:35am
Msg #353275

Re: When they have an attorney waiting it adds to the stress ...

Thank goodness no atty waiting. No witnesses required either. Got the docs at appt time which has NEVER happened with this TC before--had never heard of this lender before either and the hold up on was their end.

Read Msg #353273 to get the big laugh out of this one.

I turned the volume up on my puter so I could hear the ding when the email came in and went about my crocheting.

Did call the BO about an hour before appt time and filled them in, okay with that and I met a wonderful couple--it was worth the wait.

Reply by PHILL2BY on 9/21/10 10:35am
Msg #353274

Mary welcome to the world....It does get better alittle.

Reply by Mary Ellen Elmore on 9/21/10 10:52am
Msg #353282

After 7 years of this I wonder why sometimes--but its a great line of work overall.