Posted by PaSigningAge on 8/19/11 12:02pm
Msg #394236

Last minute cancellation

I contacted the client to confirm this evenings signing and I'm glad I did. When the client return my phone call he informed me that he told the signing company that he couldn't afford the fees he was told so there fore he would not be go forward with the signing. The company told him they would contact me to cancel. I never got a phone call back from the company. I didn't find out until about 1 hour ago when I called to confirm that the client had cancelled a week ago. Has anyone else been through this? If so how did you handle it?

Reply by Les_CO on 8/19/11 12:12pm
Msg #394239

Just like you did…Always confirm with the borrowers before going to the appointment. Yes I know there is one company out there that says not to call the borrower…I just disregard that.

Reply by PaSigningAge on 8/19/11 12:19pm
Msg #394241

The strange part is last week when I had to reschedule, the company took forever to get my fee approved and something else came up in the mean time, the company asked if the client was trying to reschedule the appointment? Now I understand why they were asking me this. They new then and didn't tell me.

Reply by Les_CO on 8/19/11 12:22pm
Msg #394242

Yup! There are some real Doozies in this business.

Reply by PaSigningAge on 8/19/11 12:27pm
Msg #394244

I told them I will be sending them a Last minute cancellation invoice for the trouble. They said that's fine. Have you ever done that?

Reply by Les_CO on 8/19/11 12:36pm
Msg #394247

No. If I’ve printed the docs I’ll ask for a print fee. If no docs and no trip, I don’t charge.

Reply by PaSigningAge on 8/19/11 12:38pm
Msg #394249

I did print up the documents so I'll send them that fee. How long have you been in this business? What signing companies are trust worthy?

Reply by Les_CO on 8/19/11 12:56pm
Msg #394256

That’s a good question ? I’ve been a Real Estate Broker and a Notary Public for over 25 years, so I’ve attended many many closings, mine and others that worked for me (had 6 people at one time) When I started as a NSA I actually worked for a title company here in Denver. I then went solo in 2004.
As for good SS I think one can count them on one hand. People here discourage actually naming SS in public. But probably anyone with 4 or 5 stars in ‘signing central’ here would be okay to work with. And most title companies that call are okay (not Genuine Title in MD) the hardest part of this job is learning who to work for. JMO

Reply by Notarysigner on 8/19/11 1:38pm
Msg #394258

Ditto! Good answer Les...25 years? Hmmm

Now I know for sure who to talk to.

Reply by Stephanie Santiago on 8/19/11 2:32pm
Msg #394267

I've noticed how knowledgeable Les is...:) n/m

Reply by BrendaTx on 8/19/11 5:22pm
Msg #394288

I just like Les because his name sounds mysterious...like

Zana Darrow. I think that Les and Zana have the two best names on the board. Who cares what they know.

More Interesting Names:

Hugh Nations
Jules Akyol
Harry & Co.

Looks good on paper:
Alex Yvonnou (But, not "Al" like on Married with Children.)

Forgive me for that interlude of phonic bliss. I have not been out of the house for two days.

Reply by Les_CO on 8/19/11 6:40pm
Msg #394303

Re: I just like Les because his name sounds mysterious...like

My Mom (Mum) gave me a Scottish first name to go with my Scottish last name Leslie Lamont each a Scottish clan with Tartan. It was real fun in grade school with a (girls) name like Leslie, Kind of like "A boy named Sue". I even had a Judge once say “Your name sounds like a “movie star” when I was testifying about a document I notarized. Outcome… he took the “Movie Star’s” word.

Reply by Sylvia_FL on 8/19/11 6:57pm
Msg #394307

Re: I just like Les because his name sounds mysterious...like

But Les, in England Leslie is recognized as a boy's name - Lesley is the female version

Leslie Howard was one of my favourite movie stars

Reply by Les_CO on 8/19/11 7:02pm
Msg #394308

Re: I just like Les because his name sounds mysterious...like

Sylvia, you really are an Angle!!!!!

Reply by Notarysigner on 8/19/11 8:01pm
Msg #394311

this forum can be fun...sometimes! n/m

Reply by Sylvia_FL on 8/19/11 8:25pm
Msg #394316

Re: I just like Les because his name sounds mysterious...like

would that be a "right angle"???? LOL

Reply by Les_CO on 8/19/11 10:06pm
Msg #394330

Re: I just like Les because his name sounds mysterious...like

Dyslixia is so much fun! Sorry I meant ANGEL! I'm sure you're one that has come to earth to help us simpletons get by.
Thank you!

Reply by Eva75Eva on 8/19/11 4:24pm
Msg #394283

Almost the same scenario happened to me today except I at least got a call from the signing service that the borrower had cancelled. Still, this came only about a half hour before the closing. I had everything printed and was ready to go out the door when the call came in. Even if you are compensated for a print fee it doesn't seem to cover the hassle of printing, reviewing, and prepping a complicated package that was over 130 pages. I also had turned down other assignments that were offered to accomadate this one. So frustrating!

Reply by garland/CA on 8/19/11 5:00pm
Msg #394285

and now you get to shred all those docs too! n/m