Posted by Les_CO on 12/29/11 11:21am
Msg #407788

Notaries form Neptune?

Where do these people come from? I had to fix one yesterday. The notary (I can’t say NSA) arrives late, misses 11 signatures/notarizations, failed to pick up check from borrower, BUT does ask, and gets the borrower to pay him $125 directly for the ‘service’. Borrower was livid. I told the borrower to ask for his money back, and to report the notary to the SOS.

Reply by jba/fl on 12/29/11 11:36am
Msg #407790

Time for EOY closeout of bad notary stories - oh Gawd! n/m

Reply by Les_CO on 12/29/11 11:39am
Msg #407792

Re: Time for EOY closeout of bad notary stories - oh Gawd!

Another one….Notary downloads the docs (PDF) onto a flash drive, goes to Kinko’s has them print the docs all letter, all the legal pages HUD, DOT etc. cut off, has the borrower sign them anyway. Easy and fast for me for me, all I had to do was the legal…… but?? This one was “Certified.”

Reply by Mike Goodey on 12/29/11 12:54pm
Msg #407809

Re: Time for EOY closeout of bad notary stories - oh Gawd!

A certified bonehead!

Reply by Ernest__CT on 12/29/11 5:10pm
Msg #407831

Yeah. Right. "Certified". n/m

Reply by JanetK_CA on 12/30/11 4:02am
Msg #407863

Re: Time for EOY closeout of bad notary stories - oh Gawd!

I think FedEx Kinko's may be part of the problem, but the notary should have known they wouldn't fly as is. I had a situation recently where there were some last minute changes on some escrow docs after I'd already left my office. But I was meeting the BOs right near a Kinkos, so that seemed like the natural solution.

I forwarded the new docs from my Blackberry to their email, then specifically warned the woman there that the documents were mixed sizes. She assured me that wouldn't be a problem. I get docs and run back to where BOs are waiting for me, only to find out that she did the same thing your notary ran into. Some docs were cut off at the top and the bottom. I was not a happy camper!

'Course, the big difference is that I didn't return them that way - or have them signed that way - just the ones I knew were supposed to be letter size. I arranged to meet the borrowers again the next morning to get them to sign the legal size pages. (Thank goodness there wasn't anything to notarize so we didn't have to worry about dates!)

I went back to the Kinko's on my way home to let them know what happened and ran into an interesting situation. First the woman there said the problem was their company software, after I offered to show her how to do the PDF settings. Then she said that she saw several pages that were letter size, so she assumed they were OK. I got a lot of conflicting info. And it took forever. At first, she was just going to reprint them for me, but she said she had to go through a whole process. I finally told her I could print those out in less than a minute back at my office, so I just got a refund. I wonder if she had a clue what she was doing. But it does seem like there is something with their system that's screwy. (Their equipment is waaaay more sophisticated than what most of us have, so it's very surprising that they can't print different paper sizes in one attachment!)

Reply by Les_CO on 12/30/11 8:40am
Msg #407880

Re: Time for EOY closeout of bad notary stories - oh Gawd!

I have found that most people at Kinko’s have no clue about legal/letter on their printers. If you MUST go to Kinko’s and print docs it’s best to set size for all legal. JMO