Posted by NC_Notary on 3/7/11 8:47am
Msg #375319

Anyone else having problems logging into FASS website???

Saying my account is locked???

TIA

Reply by NC_Notary on 3/7/11 8:48am
Msg #375320

Correction.....saying account is not active. n/m

Reply by Valerie Ifould on 3/7/11 9:12am
Msg #375321

Re: Correction.....saying account is not active.

The same thing happened to me this morning. Not sure what is going on.

Reply by NC_Notary on 3/7/11 9:25am
Msg #375322

I ended up calling the NNA to make sure I was

still certified and apparently my background check/certification needed to be renewed but I never received notification to take care of that. I have not received an email back from FASS yet, but I am assuming this might be why.

Reply by jojo_MN on 3/7/11 2:21pm
Msg #375347

Re: I ended up calling the NNA to make sure I was

Shouldn't make any difference if you are background/certified by NNA. None of the notaries in my are are and we all get business from FASS.

Reply by NC_Notary on 3/7/11 4:29pm
Msg #375359

They did email me back and said they deactivated me until

my certification gets renewed. Every once in a while someone posts that they still get business from FASS without it....I don't know what determines the requirement.

Reply by enotary/va on 3/7/11 10:45am
Msg #375326

I just went in and printed a set of docs.. It worked fine..

Reply by 101livescan on 3/7/11 10:47am
Msg #375327

Maybe they are cleaning house again....they don't bother to call notaries, just drop them like hot potatoes.

Reply by barkaroni on 3/7/11 11:30am
Msg #375333

Just received docs for 12:00 signing. Must be your background check. Sometimes if you try to log in too many times due to typo error you will get locked out and have to call to have account unlocked.

Reply by Julie Schmidt on 3/7/11 1:39pm
Msg #375341

The FASS site will block you if your background check has expired. Happened to me a couple of years ago.

Reply by NC_Notary on 3/7/11 1:54pm
Msg #375346

That is exactly what happened....

I lost track I didn't receive any type of expiration notice so kind of sucks that they won't call me until background check is done again.

Reply by Linda_H/FL on 3/7/11 3:11pm
Msg #375350

I'm surprised NNA didn't send you a notice

I get expiration and renewal notices all the time - and my certification and membership with them expired 3 years ago!!...

Reply by mwm143 on 3/7/11 8:44pm
Msg #375383

Are you sure they no longer need your services?

If you dare confront them about their idiotic way of doing business they will cut you loose.

Reply by Retsing on 3/8/11 8:10am
Msg #375417

Re: Are you sure they no longer need your services?

Sorry but sounds like they have dumped you.
Similar to how they dumped me.

Reply by Matt_VA on 3/14/11 10:19am
Msg #376089

Re: Are you sure they no longer need your services?

I havn't gotten a call from them in over a week. Usally get 5-6 per day. Lord knows what that means, but can still log into the site. Just waiting for the day I don't need them anymore.
I think we are all going to feel the higher rates and lower apps. Remember, it's a few weeks lag from the borrowers app to closings and rates went up alot about a month ago.