Posted by Frenchie/TN on 3/31/11 5:25pm
Msg #378180

Printing in Windows 7- Need hlep from "techies"

May be the techies can answer this question: I tried printing docs in Windows 7 for the first time today (new 'puter) and lo and behold, there was no "select tray" option for paper size. So I printed from old laptop that has XP on it but I'd like to know what to do to solve this.
TIA
Eveline

Reply by Frenchie/TN on 3/31/11 5:33pm
Msg #378183

help not hlep. Sorry, dislexic fingers n/m

Reply by CorpJen on 3/31/11 5:38pm
Msg #378186

in the printer window, select properties, change to whatever size you need

Reply by Larry Adams on 3/31/11 5:39pm
Msg #378187

Have the printer drivers and the printer been "installed" on the Win7 computer? If the drivers are not installed on the new computer, the system may "see" the printer, but doesn't know what features it has, including how many trays and the printer control language.

I have WinVista and WinXP on my systems, but it should be similar. Click on the start button (lower left corner of the screen, go to the "control panel", then "printers", and see what printers have been installed.

Reply by Jodith/WA on 3/31/11 5:43pm
Msg #378191

I have a Brother printer. I had to go to Printer Properties and click on the Accessories tab and add the 2nd tray, and then assign paper sizes to each tray. In my case, the 2nd paper tray was an extra option I bought. If that's the case with your printer, that may be how to do it.

And, yes, did you install the Win7 drivers for your printer or let it use default drivers? That can also be a problem.

Reply by Frenchie/TN on 3/31/11 7:49pm
Msg #378205

I realize now that my printer is shown with only one tray, I just didn't notice it before. Once I add the other tray to the configuration I imagine that it will solve the prolem. Thanks for the help y'all.