Posted by Anita Edwards on 9/1/11 8:28am Msg #395971
A very rude borrower
The borrower worked for the US Currency Exchange. Not that that matters. I arrived 5 minutes early and he asked me to wait in the foyer for just a moment. Turns out they were eating lunch. 20 minutes later......I was allowed in. I was hoppin mad too.
|
Reply by NJDiva on 9/1/11 9:21am Msg #395978
After about 10 min's...
I would have told them I am on a time schedule because I have a closing immediately after theirs and that if we don't start within a few minutes, I'll have to return later in the day.
|
Reply by nunu on 9/1/11 10:04am Msg #395980
Re: After about 10 min's...
i have had that happen before too, i was early and they were eating. Told them I would be happy to wait that 5 minutes but if they were not through I would have to leave as I was on a tight schedule. They were not happy but i reminded them the appointment had been confirmed with them and if they wanted to reschedule they needed to call lender. They might have eaten a cold dinner that night because all of a sudden they were ready to go. Some people just don't respect others time so speaking up works best for me.
|
Reply by Glenn Strickler on 9/1/11 10:22am Msg #395981
There are people who can't live life without exercising control over other people. It's part of their psychological make up. You have to have a little bit of that if you are to be a leader. Some people don't know when to turn it off. That's the difference between a good leader and bad leader.
I have been there and don't that a few times. I am polite but firm. If the appointment time comes, I remind them I have others on my schedule and if we can't begin forthwith, then we will need to reschedule. I had one person call my bluff, and just as I was getting in my truck to leave, he came jogging out the door.
|
Reply by HisHughness on 9/1/11 11:03am Msg #395989
I don't suffer fools gladly, which is no surprise, I'm sure, to many NotRot participants.
I gather you were not aware they were dining while they had you on hold. I would have had no compunction, when they were ready to proceed and I finally learned what the delay was, of telling the borrower he was inexcusably rude.
Being an SOB has its satisfactions.
|