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Posted by Ali/IL on 9/10/11 10:12am
Msg #396981

No docs

Here it is 10:10 am and, no docs for my 10am closing. Borrowers still expecting me to come. I have emailed closer no answer no call back.
I find it really strange since they are always so good about at least letting me know.I think maybe someone went home on Friday evening and didn't send them through.

Reply by Shoshana/AZ on 9/10/11 10:43am
Msg #396984

I never leave this to chance.

I'd have been allover them since Friday morning reminding them about the docs. I do hope you called the borrowers and explained the situation.

Reply by Linda Juenger on 9/10/11 12:41pm
Msg #396989

Re: I never leave this to chance.

For Sat signings, I REQUIRE that I have them on Friday or its a no go. I've been burned too many times for Sat signings. I no longer will WAIT and see if I get them on Sat. More than once I have gotten up early, showered, dressed and ready to go and no docs. Then I sit around for a couple hours waiting and waiting. Never again for a Sat. Take control and demand it.

Reply by Ali/IL on 9/10/11 5:58pm
Msg #397007

Re: I never leave this to chance.

I was emailing since yesterday afternoon with no answer. they are usually good about getting docs out for Saturday.I finally got a hold of someone at title he told me that they would look into it on Monday. That there was some confusion in how the closer entered notes. I was just emailed by the first closer saying that I was canceled and, that another notary was sent out. I wonder if they double booked us.
Curious enough to call the borrowers and ask what happened but, know I can't do that.

Reply by Serina/VT on 9/11/11 3:56pm
Msg #397071

Re: I never leave this to chance.

What sorry excuse for a company was this so I never accept a job from them. That's just LOW to not even bother to tell you they got someone else.

Reply by Virginia Notary Services Statewide Service on 9/10/11 7:12pm
Msg #397011

The only signing day i worry about is Sat...

Reply by Doris_CO on 9/10/11 9:46pm
Msg #397022

Were you in touch with the borrowers this morning letting them know you didn't have docs? If so, and another notary had been sent out, I would think the borrowers would have told you someone else had called them about the closing.


 
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