Posted by Ali/IL on 9/10/11 10:12am Msg #396981
No docs
Here it is 10:10 am and, no docs for my 10am closing. Borrowers still expecting me to come. I have emailed closer no answer no call back. I find it really strange since they are always so good about at least letting me know.I think maybe someone went home on Friday evening and didn't send them through.
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Reply by Shoshana/AZ on 9/10/11 10:43am Msg #396984
I never leave this to chance.
I'd have been allover them since Friday morning reminding them about the docs. I do hope you called the borrowers and explained the situation.
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Reply by Linda Juenger on 9/10/11 12:41pm Msg #396989
Re: I never leave this to chance.
For Sat signings, I REQUIRE that I have them on Friday or its a no go. I've been burned too many times for Sat signings. I no longer will WAIT and see if I get them on Sat. More than once I have gotten up early, showered, dressed and ready to go and no docs. Then I sit around for a couple hours waiting and waiting. Never again for a Sat. Take control and demand it.
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Reply by Ali/IL on 9/10/11 5:58pm Msg #397007
Re: I never leave this to chance.
I was emailing since yesterday afternoon with no answer. they are usually good about getting docs out for Saturday.I finally got a hold of someone at title he told me that they would look into it on Monday. That there was some confusion in how the closer entered notes. I was just emailed by the first closer saying that I was canceled and, that another notary was sent out. I wonder if they double booked us. Curious enough to call the borrowers and ask what happened but, know I can't do that.
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Reply by Serina/VT on 9/11/11 3:56pm Msg #397071
Re: I never leave this to chance.
What sorry excuse for a company was this so I never accept a job from them. That's just LOW to not even bother to tell you they got someone else.
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Reply by Virginia Notary Services Statewide Service on 9/10/11 7:12pm Msg #397011
The only signing day i worry about is Sat...
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Reply by Doris_CO on 9/10/11 9:46pm Msg #397022
Were you in touch with the borrowers this morning letting them know you didn't have docs? If so, and another notary had been sent out, I would think the borrowers would have told you someone else had called them about the closing.
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