Posted by Ali/IL on 9/27/11 11:29am
Msg #398855

Not paid

Did any of you not get paid because you forgot to leave copies of docs?

What happened was that once I got back I realized I forgot to give them their copies. Then I received a call to go back to get a new package signed. I thought it was because they were not happy with their first payment date. I figured because I had to go back to sign another package I could then give them their copies. But, then docs didn't come in for the second meeting. So, I don't know if they sent someone else or just changed something within the first documents. I spoke to the title closer he told me that it would not go against me.
That he wasn't sure what happened. Now I received my check for other closings minus this one. Not even a printing and trip fee.

Has this happened to any of you?

Reply by Sal Servin on 9/27/11 12:42pm
Msg #398869

Ali my dear, thats just being carless...but you'll learn... Years ago when i first started i drove 85 miles one way to do a closing when i got back my brain started kicking my head telling me that i had forgotten something. Most of you know what i mean.! Any way pulled to the side and reviewed
my docs and the borrowers DID NOT SIGN THE DEED!.. I wanted to cry but made a U-Turn and
drove back 85 miles to get that signature. Wow!
We all make mistake and must learn or quit.

Reply by NJDiva on 9/27/11 1:16pm
Msg #398876

Can someone explain to me why you drive 85 miles for a...

closing? I hope your fee is well into the $1XX's. I don't understand why someone would drive that far...lol...am I just a spoiled Diva?

Reply by dickb/wi on 9/27/11 1:22pm
Msg #398879

cheryl u are spoiled----out here in the rural......

parts of the country i have driven 125 miles one way to a closing......obviously i don't do that for $125.....i have had many closings @$250+.........had one 1 day for and even $500 so they could get it done.....way outy of my area but close enough that i took it....

Reply by Sal Servin on 9/27/11 2:07pm
Msg #398900

Re: Can someone explain to me why you drive 85 miles for a...

Lender paid well. I've driven 300 miles one way @ 9pm to sign a borrower @ 1:00am. Complete
signing and drive back!..Loved it!..paid very, very well. Im 24/7 pay my fee and I'll do it.

Reply by Alz on 9/27/11 3:24pm
Msg #398919

I too will drive or fly for the right fee. No limitations. n/m

Reply by dickb/wi on 9/27/11 1:17pm
Msg #398877

sal i have had to turn around and go back several times..... n/m

Reply by Les_CO on 9/27/11 12:55pm
Msg #398870

No. But consider if the borrower wanted to resend just how would they do that? Not leaving the borrowers their copies (Reg Z- TIL- RTC etc) is a pretty big deal as far as the lender is concerned. But easily fixed by you, by just taking them their copy. How did Title even find out about it? Did YOU tell them? DID the borrowers? All the other things you mentioned are superfluous in my estimation.
Sounds to me like they just got someone else to re-do the signing. I wouldn't hold my breath 'till they call you again.
JMO

Reply by C. Rivera Chicago Notary Services on 9/27/11 2:34pm
Msg #398912

WHY would there be a re-signing if the BO did not get their

copies at closing? Is it because of the NRTC? Or some other document they absolutely needed in their hands?

Back in the day, they weren't given ANY copies, maybe the HUD, if they were lucky....

Am I missing something here? (albeit I've started off this week....weird)

Reply by Pam/TN on 9/27/11 2:21pm
Msg #398906

Sounds like they messed up the docs and had to have resigned. Probably found a cheaper notary to do 2nd signing. Just by not leaving copies would not warrant a whole new package signing, (I understand borrowers need copies in case they want to cancel) but most likely the borrowers have a computer and it would be very simple to email them the docs, or fed ex to them for next morning delivery, it would cost less than vehicle expense for long distances.

I have had borrowers complain because of the amount of paper being used. I have had a few suggestions to put the copies on disc or to email the docs for their records, of course the LC or TC want it printed out (apparently they have not gone green),

I would call the company and ask why you have not been paid yet.

Reply by Larry/IL on 9/27/11 2:48pm
Msg #398915

RTC ???

If the borrowers were not given their copies of RTC by midnight, day of signing, I believe it's a redraw.

Reply by Pam/TN on 9/27/11 3:00pm
Msg #398917

Re: RTC ???

I forgot to leave the copies a couple of years ago, after an excruciating closing. When I got home I noticed I had completely forgotten. I immediately called the hiring company and the borrower - hiring company (can't remember if it was a SS or TC) said no big deal they would email the package to the borrower - borrower said they didn't realize they were supposed to receive any paperwork. I received pay for full closing. I'm sure different companies have different polices, but if I hadn't have called them they would have never known I didn't leave copies. But because of the one incident I always lay their copies out first on the table to the side.

Reply by Buddy Young on 9/27/11 5:14pm
Msg #398946

I always give them their coppies before I start the signing.

Reply by JimAZ on 9/27/11 5:40pm
Msg #398956

Tell the BO you have a complete copy of the documents for them, but keep it out of reach. This allows you and the borrowers to concentrate on the package to be signed and notarized. I've had borrowers reach across the table for their copy and start going through it while I am trying to get signatures. I just stop and let them know if the two packages get mixed up their loan may not go through. "Let's put the copy aside for now and you can review it later." I give them their copy as I am making my final quality review at the table.
Seems to work for me. JMO

Reply by SouthernOK on 9/27/11 8:23pm
Msg #398989

I give them their copy in a large envelope, with my card. n/m