Posted by Wais Sarwari on 4/19/12 1:15pm
Msg #418315

HP 2015 not printing from 3rd tray

Any help would be gladly appreciate it

Reply by JPH13/MO on 4/19/12 1:19pm
Msg #418316

?Google Hewlett Packard and find a help number to call? I have a Brother printer so I can't help.

Reply by Frank/NC on 4/19/12 3:18pm
Msg #418337

Go into "devices and printers" and the into the p2015 icon. Click on "properties" and make certain that the 3rd tray is installed and also select the size paper you have in the tray. You may have to uninstall the printer from the system and then reinstall it. It is also better to go into the HP site and install the drivers right from the site .Hope this helps. I also have a 2015 and it hasn'r been the best printer I've ever had. It seems to occasionally lose it's settings and has to be reinstalled.

Reply by Wais Sarwari on 4/19/12 10:11pm
Msg #418378

I have done that still no luck and it is a very slow printer with one tray I can't imagine with two trays, thanks for your help

Reply by Carolyn Bodley on 4/20/12 7:18am
Msg #418383

You don't mention what operating sytem you are using. Windows 7 doesn't support every printer, so it may be a driver incompatibility/problem.

Reply by Wais Sarwari on 4/20/12 11:31pm
Msg #418453

I am using window xp

Reply by Carolyn Bodley on 4/20/12 1:28pm
Msg #418408

Re: You don't say if it has ever printed from the

thrid tray, or if this is a new printer you are setting up. In looking at HPs site, it appears that the configuration has to be done through the Toolbox. Have you done that?

Reply by Wais Sarwari on 4/20/12 11:34pm
Msg #418454

Re: You don't say if it has ever printed from the

when I installed the 3rd tray it only print from the 3rd tray that is making me jump through the wall

Reply by Carolyn Bodley on 4/21/12 8:37pm
Msg #418488

Re: You don't say if it has ever printed from the

Have you looked at the HP site where it talks about configuring the tray through the Toolbox?

Reply by Frank/NC on 4/20/12 7:54am
Msg #418386

If the printer is running that slow make certain that the pcl5 drivers are loaded and you are using them. Sometimes the pcl6 drivers are loaded and with what we print, they seem to make the printer run slower.

Reply by FTNOTARY on 4/20/12 1:43pm
Msg #418412

Go to preferences click letter or legal then click 3rd tray on scroll button

Reply by Wais Sarwari on 4/20/12 11:35pm
Msg #418455

I bought this printer used and it has only 4k page count that is why it frustrating me