Posted by Buddy Young on 4/9/12 2:19pm
Msg #417373

I love my favorite SS

They call with an assignment, no talk about fees, they know my fees. I say OK send it over, no further contact. I print the docs and complete the signing, then go on their website and mark complete. A week later I get a check.

I wish all SS were like this one.

Reply by Les_CO on 4/9/12 2:27pm
Msg #417377

And this one is…???

My three favorite SS, and two favorite TC's operate the same way… !

Reply by Pam/NM on 4/9/12 2:58pm
Msg #417379

I have a couple of favorites too, but hesitate to put their names in a thread because I don't want them overwhelmed with email requests to sign up.

Reply by Les_CO on 4/9/12 3:34pm
Msg #417382

I agree….best just to rate them in Signing Central.

Reply by CJ on 4/10/12 12:09am
Msg #417427

Good SSes

I know it is important to be polite, but sometimes I am in a siging and I just can't get chit-chatty with the SS. I like it when they say, "Hi, this is Bob at Notaries R Us. Can you do tomorrow at 1:00 in such-and-such city?" I like when they spill the whole thing in one sentance. Then I can say yes or no and get off the phone. I don't need to know that they will email me the confrimation, or to call the borrower, or fax back work order when done, or ANYTHING. I also don't like when they say, "How much do you charge for that?" I'm not going to say a number in front of a borrower. I say, "The same as last time". I know that's risky, but when I am siging, too bad.

Thank you to all the signing services that have been understanding when I have been brief with them when accepting a job.

Reply by Dorothy_MI on 4/10/12 2:11pm
Msg #417487

Re: Good SSes

When they ask me my fee when I'm in a signing, I respond with: "What are you authorized to pay?" If it is a figure I can work with I say OK, email me the confirmation. If it entails negotiation, I get up from the table excusing myself and walk out of the room or else I just say no and get back to signing as quickly as possible.

Reply by sigtogo/OR on 4/10/12 3:53pm
Msg #417496

I don't accept calls during signings so I am wondering how you gracefully take phone calls while in a signing?

Reply by Sandra Clark on 4/10/12 4:21pm
Msg #417502

I also do not take calls during signings.......the clients I'm with deserve my full attention

Reply by jba/fl on 4/10/12 5:19pm
Msg #417510

I say excuse me, I have to take this as it is the title company or family member who is on the road....and keep it very brief. I've never had a problem with it. They have my full attention except on that rare occasion.