Posted by emilysigns on 12/18/12 3:27pm
Msg #446961

Gratitude

I have worked for one of those TC's that some of you love, and some of you love to hate, for 8.5 years before signing full time. I worked in title, I worked in escrow, and I worked in Vendor Management.

I just wanted to remind you all to take a moment to express a little love and gratitude for those people who help you do what you love--your clients.

This time of year is the toughest. Demands are high. Late nights, early mornings and phones that don't quit. Trust me when I tell you that these people work hard for you, whether you believe it or not.

For all the signings that went right, for all the times they helped when it didn't, and for all the signings to come..... These are mothers and fathers and people with mortgages too. They take the brunt, but they do not make the big bucks. A little appreciation means the world.

Reply by Bob_Chicago on 12/18/12 3:46pm
Msg #446965

Well said. They need to balance lender overworked

processors, LOs, demanding borrowers, NSAs who do not have the high professionlism of typical notroters, computer issues, etc, etc.
Same can be said for schedulers at signing services. They have a demanding job and are instructed to keep costs down while getting the signings done properly. Not easy to balance.
No need to be rude to someone calling for for a signing if you don't like to offered fee. Just say
that you are not available and thank them for asking.
I learned a long time ago whose job is easy. "Everyone but you. " I have been told by many signers what an easy job i have. "You mean you just drive around and get people to sign papers and they PAY YOU?? How does someone get a gig like that"
We have two golden rules to live by. To treat others as you would like to be treated and the the lender has the gold , so they make the rules.

Reply by emilysigns on 12/18/12 3:59pm
Msg #446969

Re: Well said. They need to balance lender overworked

I LOVE being a signing agent. Compared to my last job, WHOO! It's a treat! You mean I can work when I want to? Take what I want and leave the rest? I don't have to answer the phone and pray it's not a rabid notary, borrower, lender screaming about something I had nothing to do with and no control over? SWEET! I won't be working until midnight this Christmas Eve! I won't be picked for the Christmas skeleton crew! I also don't have to deal with everyone's late docs caused by an system update malfuction that kept me at the office until 2AM last week. AWE-SOME!!!

BTW--I am making double what I did. People THANK ME for my services. They don't go on public forums and call me the devil and insinuate that I live to torture them. (true story--thanks, guys!) They read, but they cannot respond.

They take it from their boss, they take it from the appraisers, the abstractors, the notaries, the lenders, and the borrowers....

I see so many posts here that are made up of misconceptions about who can do what. No one realizes that when the signing agent is having a tough time, so is the person on the other side of that phone. The people you talk to aren't the fat cats. They're probably working through their lunch hour praying they get those docs before their notary bails out, so they won't have to miss dinner with their kids-again-while they hunt down another notary that wants more than what the company will make for that file.

Reply by HisHughness on 12/18/12 3:50pm
Msg #446967

Emily, this may be the most pleasant post I have ever seen in the many years I've been posting in NotRot. Someone must have used a really big hypodermic to inject you with the Christmas spirit.

Reply by emilysigns on 12/18/12 4:05pm
Msg #446972

These are my friends, these people. I feel like I have done battle with these folks. I still keep in touch, and while I am SO HAPPY to be out here doing what I do, I can't help but feel like I have deserted my peeps who, coincidentally, are having a ROUGH month.

I know so many of these people, and I know how hard they work. I've been there, in that office at 2 AM testing an update that isn't going to fly--wanting to go home, but knowing if we do, some notary isn't going to get docs, or payment. They stay. They ALWAYS stay. You guys don't know it, you don't see it, and they can't say it. Sometimes it's hard to read the harsh words posted on this forum, knowing who they are referring to.

Reply by Shan/CA on 12/18/12 4:59pm
Msg #446983

Oh yeah, thanks Hugh! I swear you make my day! LOL

Reply by JanetK_CA on 12/19/12 12:48am
Msg #447042

Thanks, Emily! You brought us some much needed perspective! n/m