Posted by MonicaFL on 12/6/12 9:09pm
Msg #445756

Recived a call today

"I have some work for you for a signing Saturday. Are you available? I said yes I was available - are there any faxbacks? Answer Yes. I asked how many pages? Answer the whole package. I said, my fee for faxing a whole package is $1.00 per page. Question -you mean you are going to charge me $100 to fax the package back? Answer, if there are 100 pages, then yes. If one goes to Kinko's or Office Depot the charge is $2.00 a page so you are getting a bargain. Question: Don't you have a fax machine? Answer - yes I do but it costs me to send faxes. Sorry I decline the assignment. Thank you. We never even got to the fee for handling the closing. I beleive my time is worth something and that $1.00 a page also included my time t would take to scan and fax. On a refi, I think this is absolutely rediculous to fax back a whole package.

Reply by MistarellaFL on 12/6/12 10:21pm
Msg #445764

Not knocking you Monica

But, I work for several TCs that require same day funded closings to be "faxed back".
It's been my experience in this field that all same day funded closings must be faxed back.
It takes me all of 5 minutes to scan and email the whole package of about 50 - 100 pages.
I charge a premium fee to these companies, knowing I will have to provide that service, but it's nowhere near an extra $1 per page.
I no longer have a landline to fax, and no company I've dealt with has an issue with the scan vs the fax, and it takes much less time.
Have you ever considered using a scanner and email the package, and making it more affordable to the hiring party, and make it profitable for you?

Reply by HSH/WA on 12/6/12 11:07pm
Msg #445769

Re: I've got the same scan to email fax back

but my scanner can only hold 30 pages so it would be 3 separate scans and my email fax costs .11 per document (not per page) so it would cost me about .33 to email it back plus about 15 minutes to do it all so I would charge $15 to $20 to do it.

Reply by jnew on 12/7/12 11:59am
Msg #445791

Possible remedies:

Ask upfront about same day funding and fax requirements..include in your fee.

Ask for email address to scan and email. Faxing is ancient history for me.

Buy a cheap PDF creator program that allows you to combine scans into one file with password encryption.

If you absolutely have to fax, check your printer drivers for PC Fax and fax your scan from your computer into your fax machine and out to client.