Reply by JinCA on 12/21/12 3:59pm Msg #447413
Be more concerned about getting docs on time. Yesterday, I had one at the branch with L.O. Supposed to happen at 5:00pm. I still nad no docs at 5:30. L.O. was willing to print, as I had to drive 15 mins to get there, and borrowers were sitting there waiting. Finally got call from LSI to go to closing, L.O. would print. I get there, and we had to re-locate to borrower's store, which was close by, and one of them had to leave for 20 mins, to pick kids up. L.O. was pissed at LSI, and he even said "This is ridiculous, I will request Servicelink next time". BTW, I had one with him earlier this month, and due to late docs he had to print those as well. I can't say I blame him for not wanting to deal with LSI anymore. I am considering the same thing as far as LSI and Chase are concerned...
|