Reply by Jack/AL on 2/27/12 5:24pm Msg #413254
Re: Are you sure - they are part of Service Link and I have
I received a check today. Initially, I did not know about the new invoicing steps (online or by fax), and I sent the invoice on the old form to the old address. I came back about 21 days later. I called and got info, faxed the invoice, and got paid after just a few days. No problem, now that I know what to do.
|
Reply by Scriba/NM on 2/28/12 1:55am Msg #413328
ServiceLink Billing Methods Have Been Changed
There are 2 ServiceLink operations at work. If you don't know what you are doing, you will have all kinds of problems, and be unhappy. Okay, here's the deal:
What I call "Regular ServiceLink" has it's order numbers that start with "2" - and they have a monthly billing method. You now download a spread sheet in Excel from ServiceLink and keep a monthly tabulation. At the end of each month you EMAIL this spreadsheet in to Servicelink. Two weeks (or less) later, you get your check. It works very well.
So, when ServiceLink bought ATM they never seemed to be able to handily merge it with the "Regular ServiceLink." So, they are running a separate operation, completely different. Their order numbers begin with "1" and when you get an assignment from (The ATM side) it comes on a 14 inch piece of paper. A lot of these are typically USAA loans. After you perform a signing, you log into the ServiceLink site for "Former ATM Vendors Log In Here." There you go to Enter A Closing Update and then enter your closing information - then you go to E-Invoice. You enter your order number and the price of your signing. It will either start a new list for you or add the invoice to a running total. Usually each Friday, A/P cleans it out and prepares a check. Then you start a new list all over. It's very easy and your checks come once a week. Very fast.
As far as NationalLink and PowerLink are concerned I haven't done much with them, because NationalLink doesn't do a lot in New Mexico. My last few NationalLink signings that I did, I included in the "Regular ServiceLink" billing. It got paid.
You can get complete instructions from Vendor Management or I can email you their instruction sheets if you PM me.
|