Posted by MonicaFL on 5/7/12 5:53pm
Msg #420197

Printing Problems w/BrotherHL5170

Well, all of a sudden when I go to print, the pages all come out EMPTY. I installed a new cartridge and the same thing happened. I re-installed the old cartridge and again, nothing. Has anyone ever encountered this? I haven't. Thanks for any assistance.

Reply by Blueink_TN on 5/7/12 8:28pm
Msg #420216

I'm sure you've already done this

but just in case you haven't.... turn computer and printer off and count to 10.... turn on again :0 Usually works for me.

Reply by SReis on 5/7/12 8:28pm
Msg #420217

Try replacing the drum n/m

Reply by LarryNY on 5/8/12 8:00am
Msg #420231

I had this problem last week when I replaced a toner cartridge. Take the cartridge out of the drum unit and try reseating it.

Reply by MonicaFL on 5/8/12 8:48am
Msg #420234

Problem solved - bad new toner n/m