Posted by grapebed on 11/29/12 9:42pm
Msg #445108

Help! Missed a signature on the 1003.

I missed a signature on the 1003. Lender discovered it. I just got the email.

The borrower is 90+ minutes away.

Loan funds on Monday.

I am trying to avoid 3+ hours of driving. Any ideas?

Thanks.

Reply by docs1954CA on 11/29/12 9:44pm
Msg #445109

Perhaps they could sign their copy and send it in? n/m

Reply by GOLDGIRL/CA on 11/29/12 9:46pm
Msg #445110

What is your hiring agency requiring you to do? n/m

Reply by Marian_in_CA on 11/29/12 9:56pm
Msg #445111

Honestly... you made the mistake. It's going to hurt, but the best thing to do is to bite the bullet... go fix it, and fix it on your dime.

We all make mistakes once in awhile, it happens. But, part of being in business is being able to cover yourself when you do make whoppers like this. It may end up that you lose money on this... but in the long run, it's better to bend over backwards to fix it then ruin the relationship.

What I'd do? I'd make the drive. Get the signatures then scan the document and send it to Escrow so they have it before you ship it out (also on your dime).

Now, they may offer other solutions, great... but I've found that that if YOU are the one to jump in and offer the world in getting it fixed it tends to make the situation better and proves to the hiring party that you're a professional. Yes, we make mistakes... but when we make them... we own them and we make them right. We don't blame anyone else try to get anyone else to foot the bill or take the blame. It hurts... but it's a good lesson to learn, especially on the URLA (1003) where it can be easy to miss a signature if you're not paying attention.

Reply by grapebed on 11/29/12 10:16pm
Msg #445112

Thanks very much for your comments. I appreciate it.

I will find out tomorrow what they want me to do.

And I will do whatever it takes to "fix" the problem.

Reply by GOLDGIRL/CA on 11/29/12 10:23pm
Msg #445113

Well, since u don't even know what they want you to do .... don't worry about it until they tell you. Just do what they ask - on your dime and your time - to get things fixed since it was your fault, unfortunately. It's highly likely they'll just e-mail/fax the 1003 page to borrower for missing signature since it's not a notarized doc.

You could also apologize profusely and offer to do whatever is necessary to make things right - all the while secretly hoping they'll appreciate your efforts and won't make you go back out!

Reply by Frank/NC on 11/30/12 6:25am
Msg #445120

Why find out :what they want you to do"? Be proactive, let them know you are getting it done asap and that it goes back on your dime. If you want to fix the problem you know what they are going to say so say it before they do.

Reply by Linda Juenger on 11/30/12 7:46am
Msg #445123

I disagree to a point. Of course I will fix any mistakes

that I make (hasn't happened for quite some time, I might be due). If it is a NON- Notarized document chances are they could email it, fax it to the borrower to sign and send back. I find that a lot of borrowers have this capability at home or their work. I ask if this is possible to do. A lot of times it is faster this way than waiting for borrowers to get home from work, making the drive, setting a new appt time etc etc. If this is not possible, then of course I would make the trip and get it fixed on my dime.

I bet you'll be checking the docs at the table to avoid this.

Reply by grapebed on 11/30/12 8:04am
Msg #445125

Re: I disagree to a point. Of course I will fix any mistakes

Yes. I will be checking.

Thank you

Reply by Budman on 11/30/12 1:11am
Msg #445118

Re: Agree with Marian and Goldgirl

You could have even gone one step farther and responded to their email by saying email it back to me and I'll go get the signature and fax it back to you today.

Responding with a since of urgency tends to strengthen your relationship with TC or SS. You should take the initiative and get it fixed ASAP.

Reply by janCA on 11/30/12 8:21am
Msg #445127

The deed is done so now my suggestion to avoid next time?

Don't take signings 90 mins. away, just for this very reason. Stay within 15, 20, possibly 30 miles if you are being paid for the travel. Just not worth the risk of having to go back out, and we do all make mistakes, especially when the rush is on, and we're tired and some docs just become one big blur at 10:00 at night.

Reply by Lisa Cirillo on 11/30/12 9:52am
Msg #445137

Re: The deed is done so now my suggestion to avoid next time?

I learned the hard way on this as well. I made a mistake on the very same form. I had to suck it up and drive the hour to the borrower's home to have them sign the document. After that, I use post-it flags to flag the signature lines. It helped me get familiar where the signatures lines are on the various forms. No one likes to go back out but it's part of our job. I no longer takes signings that far away for fear that something just might go wrong and I'll have to take that drive again. Consider this a lesson learned and make every effort to fix it asap.

Reply by bagger on 11/30/12 1:33pm
Msg #445175

OMG

And, how much time and expense is involved with those Post-it's?
Is it worth the very few times you miss a signature?

Reply by jnew on 11/30/12 10:39am
Msg #445145

Re: The deed is done so now my suggestion to avoid next time?

I have found that the main reason I ever overlooked a signature was being distracted by the borrowers during my double check. Before leaving the table I will recheck all documents for every item but especially every signature. This seems to be the time when the borrowers like to small talk and ask questions. I usually tell them when the signing part ends to give me a couple of minutes to double check and they can go ahead and do anything that they need to do during that time and I will call them back to the table if needed.

Reply by LynnNC on 11/30/12 10:50am
Msg #445148

Since the 1003 doesn't need to be notarized...

... the page can be sent by email to the borrower. Provide a label for them to return it.

Reply by ArtG/KS on 11/30/12 11:36am
Msg #445153

Re: Since the 1003 doesn't need to be notarized...

I occasion I get a signing 3 hours away and I take those for my best clients. When finished, I triple check before I leave the table. Never had a problem. Oh yes Ive made my share of errors over the years, but when one bites, just fix it.

Also be aware if you do a signing for a commercial property, the ap looks different. The ap will have co-borrower sigs on the right side of the page and below where the first sigs appear on the standard 1003. Its an easy miss on those.

Reply by Karla/OR on 11/30/12 2:03pm
Msg #445181

So glad it was a non-notarized doc! Hopefully, as others have mentioned you can have them sign their copy and get it back to the lender in due time. I'm sure the lenders want this done in as quickly as possible, whatever that happens to be.

I have missed an initial or signature before as well, as many of us will confess to doing. Don't beat yourself up over it. Let it go.

You can bet next time you see the 1003 that it will jump out at you to have it signed!!! :O)