Posted by Yoli/CA on 11/26/12 11:18am Msg #444624
National Vendor Solutions
called me Friday for signing today, EOM, at 6 pm, 9 miles away (20 minute drive) and they agree to my fee.
Here's the catch. They don't have docs when they called me ... but should have by 8 pm EST. Okay, Saturday comes along and still no docs. I call NVS and, to my surprise, someone is working. Nope. They don't have docs yet. However, if they receive them Saturday, they'll call me then email them. They guy I was talking to thinks they probably won't get them 'til Monday "first thing in the morning." If that's the case (and because TC is in CST), they won't call me (at 5 am) but rather, they'll just email docs.
Well, I'm awake this morning at 6 am. Guess what? You've got it! No docs. I email for status. They respond, "We are still waiting for docs as soonest we get the docs from the lender we will call you and send them to your email. Thanks"
Unfortunately, I can't wait around all day waiting on them. Had advised both initial caller and NVS staffperson on Saturday that Monday is EOM and a busy day and would NOT mess up schedule waiting on docs. Therefore, had to respond: "Thanks for responding. As you know, today is busy EOM. If I don't have docs by 10:30 California time, I'll have to turn this back to you."
Why do these SS/TC play these games? Rhetorical question. I know. They do it 'cause we allow it.
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Reply by ToniK on 11/26/12 11:20am Msg #444626
They usually get docs at least 1-2 hrs before assignment time.
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Reply by Yoli/CA on 11/26/12 11:23am Msg #444629
Have never worked with them before, Toni. Good to know.
May be filling that 6 pm (prime time) slot with someone else ..........
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Reply by mwm143 on 11/26/12 11:25am Msg #444630
Why do you think they are playing games? NVS is neither the title company nor the lender. Like most if not all they have no control over documents arrival but like all of us are at the mercy of the underwriting department at the lender. Underwriting approves, Instructions sent to Title, Title prepares HUD, sends back to Lender for final approval (which should include a phone call from LO to borrower), title gets final approval and docs are then sent.
It's definitely in the everyone's best interest to send documents as soon as possible.
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Reply by roseIN on 11/26/12 11:31am Msg #444633
Contrary to what mwm143 says, NVS IS the title company (Florida) and represents only one Lender: Mortgage Investors Corporation
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Reply by Linda_H/FL on 11/26/12 11:44am Msg #444636
Re: National Vendor Solutions is not a title company
It's a signing service..see the President's LinkedIn profile
http://www.linkedin.com/pub/paula-haase-pautauros/32/4a0/13a
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Reply by C. Rivera Chicago Notary Services on 11/26/12 1:04pm Msg #444640
No, but she is the co-founder of several title co's...WOW!
and I thought I got myself in over my head with all my business and what not..sheez..check out her stats! ______________________________
President/Co-owner National Assurance Title, Inc. April 2012 – Present (8 months) Oldsmar, FL
Chief Operating Officer Lenders Title Services, Inc. March 2010 – Present (2 years 9 months)
Chief Operating Officer National Title Network, Inc. Privately Held; 51-200 employees; Insurance industry March 2009 – Present (3 years 9 months) Clearwater, FL
President/Partner National Vendor Solutions February 2008 – Present (4 years 10 months) Corporate location: Oldsmar, FL / National Servicer
President/ Co-owner America's Reverse Title, Inc. 2010 – Present (2 years) Oldsmar, FL
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Reply by ToniK on 11/26/12 1:13pm Msg #444642
Re: No, but she is the co-founder of several title co's...WOW!
OMG! Ive worked with several of those companies too.
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Reply by C. Rivera Chicago Notary Services on 11/26/12 1:39pm Msg #444644
gotta wonder if she fills out those financial disclosure
forms or affiliated business disclosure forms (or whatever they're called)
hmmm...
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Reply by mwm143 on 11/27/12 9:50am Msg #444725
You are incorrect Rose
National Vendor Solutions is not the title company. Nationl Title Network is the title company. NVS most certainly DOES represent other companies than MIC. Get your facts straight.
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Reply by Hew Moon on 11/26/12 11:32am Msg #444634
I do work for NVS and they are one of my best companies, the docs have always been to me the day prior and payment is always perfect.
Great company.
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Reply by roseIN on 11/26/12 11:34am Msg #444635
they are great! got paid in 7 days!
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Reply by ToniK on 11/26/12 6:56pm Msg #444664
Had a closing today for them at 7pm. They sent docs 6:51 pm and was shocked I wouldnt go to the closing later. Sorry booked solid.
They called back in 10 mins asking if I could do another signing open time but prefer 830. They were wiling to pay more, so he claimed. I told him I wont be able to do it till 930pm. He said what is your fee...$175.. lol he said he'd call me back. I guess they found someone else. lol
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Reply by Claudine Osborne on 11/26/12 10:16pm Msg #444679
I received my first call from them last week..Wanting to schedule me for a closing for Thursday the 29..I received docs today..yeah
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Reply by mmw/pa on 2/8/13 9:18am Msg #454721
Did a job for them back in December. Still did not received payment. They are liar, keep saying the check is in the mail. Ignore email. Beware. Anyone else have problem with them?
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