Posted by Mortgage Connect LP on 10/2/12 2:47pm
Msg #436840

MORTGAGE CONNECT-VENDOR PAYMENT ISSUES

I would like to address any vendor payment issues you may be experiencing. Please send any outstanding invoices to [e-mail address]. If you would like to speak to me directly, please call (866) 789-1814 ext 507.

Thank you,

Jaclyn Fox
[e-mail address]
Manager Vendor Maintenance

Reply by NJDiva on 10/2/12 2:57pm
Msg #436850

Us vendors have many more than payment issues!!!!!!

A fair fee would be a good start!!!!

How about you either raise your fee's to your hiring companies and or lower the fee you gouge out of ours?

Sorry ya'll but I have such a low tolerance for lowballers and undercutters!

It's admirable that you're making the effort to make good, but your rating of 2 1/2 stars is really indicative of your pathetic fees.

Reply by Chuckd80/NJ on 10/2/12 3:19pm
Msg #436856

Re: Us vendors have many more than payment issues!!!!!!

Right on, NJDiva!!

Reply by HisHughness on 10/2/12 3:34pm
Msg #436857

Thanks for beginning to set right some of the problems signing agents have encountered with your company.

When you called recently, I declined to accept an assignment because of your reputation. Obviously, you are taking steps to correct that, and it is apprecated. There are other issues, the primary one being the paucity of your fees. However, you are addressing the overriding concern, which is that if someone does work for you, they should be paid, and I commend you.

When you think you have a handle on that problem, please examine your fee structure, and see if there might be a fairer approach.

Reply by NJDiva on 10/2/12 3:37pm
Msg #436858

Awesome Hugh...we'll be good cop, bad cop for today...

tomorrow we'll switch roles.

Very professional response. Full moon has me in rare form...tee hee

Reply by Gerry Grummons on 10/2/12 3:43pm
Msg #436861

I have passed up many opportunities to work for you recently because of the ratings. Let's get mutual on a few issues, and we can be happy campers.

Reply by PegiT_MN on 10/2/12 4:21pm
Msg #436869

Thank You Jaclyn Fox For Your Post.

I admire and respect the fact that you came on here to address any vendor payment issues that any notaries may be having and letting them know that you are trying to make it right. I did four closings for your company recently, was offered a very competitive price for my area and the distance I traveled for the closings, and I was paid exactly on schedule per your invoicing system. I have enjoyed signing for Mortgage Connect and will continue to do so. Thank you for the business.

Reply by NJDiva on 10/2/12 4:40pm
Msg #436877

Just to be the devil's advocate here...I'm not sure what you

mean, Pegi, when you say "...was offered a very competitive price for my area...". What I do know is that you,have stated here many times that you have no problems with lowball fees and working for lowball companies. You accept them freely.

So I'm not sure what you are basing "very competitive" pricing on. If they're offering you more than your normal rate it's very scary since these people offer $65 for a closing.

I just don't want newbies to get confused by that message.

This is exactly the reason why I hate that saying, "they met my fee"...it means absolutely nothing because that person's fee could be $25. "They met my fee of $XXX" has a little more credibility. "
They met my fee of $125" is as credible as it gets.

Of course this is only my opinion and $.75!

Reply by CentralNY on 10/2/12 5:25pm
Msg #436889

Se below a little bit, I inquired after being contacted

by them and after the feedback below I replied to Amber and told her I would not be completeing the sign up pac, thus maybe this by mc.

Reply by Amigoaz on 10/2/12 11:16pm
Msg #436924

Fees & expectations

Mortgage Connect has paid promptly, but their fees are low and they always want fax backs. That adds so much time, travel, and can delay returning docs. When I said that fax backs were going to require a higher fee that ended working for them.
Also, their "Provident" loans are a major PIA. They demand perfection at no additional fee. If the borrower makes an error that is not acceptable. BS

Reply by CopperheadVA on 10/3/12 6:27am
Msg #436936

Re: Fees & expectations

If Mortgage Connect is handling Provident, they need to be prepared to hire quality notaries and need to be prepared to pay a commensurate fee. I handle Provident for a Virginia TC, and I charge $150. Closing a Provident loan does require extra care and attention to detail. I do not understand how MC could possibly keep the Provident account if they are hiring cheap notaries.

Reply by CentralNY on 10/3/12 8:06am
Msg #436942

Re: Fees & expectations

in this post mc seems to be addressing late payment and does not address low fees. so, again, i will not complete the sign up pac. good feedback all.

Reply by Hart - Marilyn on 10/3/12 8:39am
Msg #436950

Re: Fees & expectations

I have accepted closings from them over a 2 yr period.....slow pay and low pay now...
If they want the perfection...they will have to pay for it.

Reply by cawest/PA on 10/16/12 12:41pm
Msg #438755

Re: Thank You Jaclyn Fox For Your Post.

Did mortgage connect give you an extra fee to compliment them in the forum?