Posted by ToniK on 9/13/12 2:42pm
Msg #434257

Equifax settlement services

Email came today:          In order to better serve our vendor network, Equifax is requesting the documents listed below. These documents will bring your profile to full compliance with the Equifax system; missing information can result in non-use of your company, or could prevent future assignments. Equifax Settlement Services is also launching a Safe Close Profile initiative, to protect both the borrower and the closing agent, in which a photo of the notary along with a brief work history will be sent to the borrowers pre-closing.

I get calls about one daily on either doing a signing or I need to purchase a BGC in order to stay in network. I have told the caller I don't work for them, don't plan to and please remove me.

Same was done in email. Ugh!!! Now I'm sending to spam but it seems done emails make it to my inbox. Boooo

I wish google would make a blocked optioning gmail that rejects emails from certain ppl, like they do with google voice.

Reply by ikando on 9/13/12 3:26pm
Msg #434261

"Equifax Settlement Services is also launching a Safe Close Profile initiative, to protect both the borrower and the closing agent, in which a photo of the notary along with a brief work history will be sent to the borrowers pre-closing."

I have mixed emotions about this. While I haven't worked with Equifax in some time, other posts in NotRot have spoken about them recently. Seems they are becoming more and more stringent on what they want from the notary, but the pay rate doesn't go up.

My second emotion is that this might not be a bad idea, particularly for those who have had the borrowers requesting their driver license, etc. However, is Equifax going to require the borrower provide the notary with pictures of the borrower(s)? I mean, if we're protecting the borrower by providing our photo, shouldn't the notary have an idea what the borrower looks like before the closing?

Reply by Lee/AR on 9/13/12 4:38pm
Msg #434283

Nobody asked, but...

seems to me that providing a photo of the person coming to your door with a large package of highly sensitive documents would make me wonder--what's wrong with this scenario?

Why do they have to send me a photo? Do the notaries they hire pass the docs on to criminals as a way to get into my home? Maybe a lot of notaries get mugged by criminals so they can get the docs to 'deliver'. I know that's reaching, but seems that hiring entity sets up this type of pondering by providing a photo--'for security purposes'. I need security to sign papers??? Wow...maybe I'll just go to my local bank.

Reply by Linda Juenger on 9/13/12 5:06pm
Msg #434288

Re: Nobody asked, but...

This is ridiculous. In IL you CANNOT get commissioned if you have any felonies and I'm sure most states are like this. It's US who should have a BGC done on borrowers for any assault, sexual or criminal activities before WE enter their home. I had a lady go balistic and throw the docs at me, then I couldn't get out of her home due to she had us deadbolted in with 3 locks and she had the keys. Was just about to hit 911 on my phone when she came out and unlocked them. I left everything there except my briefcase. Didn't bother to pick anything up. Its US that needs to worry sometimes. This is rare, I realize, but it does and can happen.

Reply by Linda Juenger on 9/13/12 5:10pm
Msg #434289

Re: Nobody asked, but...

One other thought, until this industry in consistent in its rules and regulations for us across the board, I have a hard time from complying with these requests. One company wants this, another wants that is BS IMO.

Reply by ToniK on 9/13/12 6:15pm
Msg #434296

After rereading I see iPhone changed my words lol. Grrr

Reply by CentralNY on 9/13/12 7:09pm
Msg #434305

Equifax don't call me

they just called and couldn't confirm my fee as supervisor out of office and couldn't confirm payment w/i 30 days, HUH?? so i said bye bye and they just called again. they must be desperate. i keep their # in phone so i know who to say no to, sad.

Reply by Linda Juenger on 9/13/12 7:52pm
Msg #434313

CentralLNY. Same thing with Equifax the other night. Could

not get fee approved till the next morning. He did call me back and got it approved but after reading all this stuff on here about them the last couple days, I declined.

Reply by ToniK on 9/13/12 8:05pm
Msg #434322

Dumb me I took a signing from them in May

still havent been paid and everytime I speak to someone they give me an email address to send my complaint and the emails come back as undeliverable or rejected. BUT they will call me for signings and to buy that stupid BGC. On top of that email me about the BGC and missing paperwork....However wihtout even buying the BGC they still call to book me. I just like telling them I dont work for you guys cuz getting paid is a PITA!