Posted by Jennifer Jackson on 9/28/12 6:30am
Msg #436243

ID's not matching...

Is it just me, or are you finding more and more borrower's whose names do not match the documents. I have been running into more and more of them recently, and when I contact the lender or title, they act like I am the bad guy because I won't do the signing. Am I the only one in the equation that knows what a notary is?

And for other notaries who don't seem to know (because these are not the first refi's for these people so someone else notarized them as someone else) DO NOT NOTARIZE SOMEONE IF THAT IS NOT THEIR LEGAL NAME THAT THEY HAVE PROPER ID FOR. Isn't that notary101?

Reply by Linda_H/FL on 9/28/12 7:35am
Msg #436252

My favorite answer - depends

depends on how drastic the discrepancy is....at least here in FL (and I believe in many states) - EXACT matches are not necessarily required.

Reply by Jennifer Jackson on 9/28/12 7:42am
Msg #436253

Re: My favorite answer - depends

I should have been more specific...Mostly I am getting married people who never changed their names on their ID or SSN...I also had a client whom has an "american" name and his native name that were both on the deed but he had no ID in that name...

Reply by Linda_H/FL on 9/28/12 7:49am
Msg #436255

I agree with married and never bothered to change

had one the other day in the office - his state license was confiscated (long story) and his state ID is lost - they could not understand why I wouldn't notarize - "you have a copy of my ID in your file!" - Yes, we do, but I can't use that - now if you already had an ID issued I'd suggest you go get a replacement ID because this is going to happen again - "But that's gonna cost me money!" - yes sir, it is.

He came back next morning with newly minted state ID.. chalk up one for the notary.

Reply by Barb25 on 9/28/12 9:44am
Msg #436273

Re: I agree with married and never bothered to change

Good for you. I also encourage people to get their IDs in order because they will be travelling and "this" will be happening more often in the future. I said in another post that I was able to accept an ID because although it was recently expired it was issued within 5 years (acceptable in FL), I called this particular lender (GMAC in this case). They would NOT accept the ID. Had to reschedule. No other ID available and had to renew Drivers License.

Reply by Luckydog on 9/28/12 11:11am
Msg #436287

Re: I agree with married and never bothered to change

When I lived in Central Florida there are a lot of Hispanics which their name is not the same as on their DL. Many have the "long version" that in P.R. and other Latin countries they require, both mother's and father's last name, and their name. When they do their docs in many cases they leave some of that out. It is pretty much to your discretion, and if they have something else on it with those names, I usually accept it along with their DL. Since I moved to south Florida 99% of that has dissappeared. Call the title co. and see what their take is on it. If it is obvious it is not them, and 2 unlike names such as a married name and not changing ityet, I would include a copy of their marriage certificate and make them sign a AKA affidivait.

Reply by GOLDGIRL/CA on 9/28/12 11:41am
Msg #436295

I'm behind you 100%, Janet. We have only one thing to do as a CA notary and that is to identify the person in front of us through their DL, PP or military ID. (OK, we have more than one thing to do, but that's the main thing.) So, now we have a person in front of us whom we have ID'd, but the name on the docs is substantially different: Includes a middle name for which borrower has no ID, includes the married name for the Mrs. which she has never used since the day she got married and never intends to except WHEN SHE BUYS REAL ESTATE!! Thus, she had no ID in that name. Etc.

There are those who have posted on this board that they go ahead and have the person sign their name on the docs the way it appears on their ID and damned the instructions we see every day: "Borrower must sign their name exactly the way it appears on the documents." There are two problems with this: First, in my experience, that's a fast way to have the docs rejected, but more important, someone would be signing docs in their ID name but the signature line reads in another name. So, how can we be assured that the person in front of us is the person on the dox? To me, that says we're having someone sign a name saying they're someone else other than the person in the signature line.

Of course, these lazy a** lenders and TCs act like you're the bad guy because they screwed up and now they have to fix it if the loan is to get signed. They always act so "surprised." Don't let that bother you. And then they always try to talk you into using CIWs. Don't fall for that, either ... just because someone didn't get proper ID, which we need to get on a plane, rent a hotel room, write a check, whatever, doesn't mean they get a pass from us when it comes to signing a mortgage.

Reply by Deborah Lewellen on 9/28/12 4:30pm
Msg #436348

Professional Settlements refused to pay for a job because they claimed we were suppose to get a signed document for a woman(not a mortgage) and notarize it, the few other pgs. had no notarizations, all she had was a photo of her ID on her cell phone. We refused to notarize it so now they won't pay but they found another notary to conduct this illegal act. She claimed to them, she lost her ID but she told us that her mother has all her ID's. NOTHING PROFESSIONAL ABOUT PROFESSIONAL SETTLEMENTS WANTING YOU TO CONDUCT AN ILLEGAL TRANSACTION.

Reply by Barb25 on 9/28/12 5:28pm
Msg #436352

There is more fraud going on in this industry than mortgage

fraud. What you describe is one them. I did "one" closing for Capstone Title and they cut my fee because they didn't like the "quality" of the borrowers ID. I told him it was good enough for the State of Florida. Not for him... I told him to call governor... I took the reduced fee because when I agreed to it, the check was in the mail the next day... What does that tell you? If I argued, I'd still be waiting. It's called cutting your losses when dealing with an idiot.

Reply by Clem/CA on 9/28/12 11:53am
Msg #436299

Speaking of IDs

Don't you wish the first thing a loan officer would do is get a copy of ID for the parties involved?
My 10:00 is canceled because title spelled a name wrong for the second time on the same loan.

The first time they cut a letter of the wife's first name and used it for a middle initial.. that was no good as it was every place her name was including vesting. The one today, they fixed her first name and left the middle initial, no good because she has no middle name. This is after her husband emailed, and called title and the LO to get it fixed. He is about as PO'd as a BO can be.

Reply by JanetK_CA on 9/28/12 12:09pm
Msg #436307

Re: Speaking of IDs

"Don't you wish the first thing a loan officer would do is get a copy of ID for the parties involved?"

In a word, YES!!!! I think it should be the VERY first thing. Problem is, the LO is willing to accept anything as ID, and probably doesn't understand the requirements (or doesn't want to). The notary requirements are one thing, but the lender also has requirements, as already stated by someone else - and sometimes those are stricter than some state's notary standards for ID.

Reply by sigtogo/OR on 9/28/12 1:29pm
Msg #436326

YES! had signing yesterday, LO calls me today for green card

Of course it is not my job to ask for green cards nor was I requested to retrieve a copy. she had Oregon ID card and valid passport which was all I needed.
you would think a lender would not process, underwrite, and send docs when a green card is still needed. what a waste of time if it turns out the BO doesn't have one!

Reply by Jennifer Jackson on 9/29/12 9:06am
Msg #436438

Re: YES! had signing yesterday, LO calls me today for green card

I had one of these too and she had proper ID but I had to go back out because I didn't put down the green card information...crazy! I assumed it was not needed being that she had ID...

Reply by Jennifer Jackson on 9/29/12 9:04am
Msg #436437

Re: Speaking of IDs

Oh Clem, I love you for saying that. I say that ALL THE TIME. You would think that the L/O has a copy and has looked over the docs. I don't mind because I get my fee, but I would rather get the job done.