Posted by Bonniefl727 on 4/8/13 11:46am
Msg #464929

Non Payment

I am a newbie, I was called on March 25th to do a signing, she was frantic because she was becoming a grandmother within the next few hours , I moved some things around
and told her I could do it.
Long story short I sent the invoice the same day as I mailed the docs back.
I have not heard from her, no reply to my email of phone call.
If they pay within 2 weeks fine just say so.
What should I do ?
any suggestions ?
thanks in advance for your help.

Reply by jojo_MN on 4/8/13 11:50am
Msg #464931

Were the payment terms listed on your confirmation? The super awesome companies pay same week, some twice per month, some 30 days, some 45 days, some 15th day on month following the month of the closing. They are all different. I personally wouldn't be stressing after only two weeks.

Reply by Rita Adu on 4/8/13 12:17pm
Msg #464933

Also check signing central to see what the history is. I wouldn't panic just yet...unless your fellow notaries say you should.

Reply by CJ on 4/8/13 12:22pm
Msg #464936

This is not unusual.

1. Check signing central to see what you can expect.
2. Send the invoice again, just in case they "didn't see it".
3. Call and ask if they got the invoice.

Reply by Notarysigner on 4/8/13 12:40pm
Msg #464939

Re: Non Payment then if you're lucky you'll get

an email like this when I inquired on 3/25 (I did the signing 2/20)

"There was an error in our system which did not kick it to accounting like it should have. We have gotten that taken care of. It is now in the accounting department. You should receive payment in 7 to 14 days. Please let me know if this does not happen. I apologize for this inconvenience."

Then I got this on Fri...

"If you do not receive within the 14 days please let me know. That way I can get it taken care of asap for you. I do not see there being an issue now but I would rather make for sure that you receive payment as soon as possible. "

An exercise in patience.

Reply by Notarysigner on 4/8/13 3:27pm
Msg #464961

In all fairness, the chk came in today 45 days but

not a lowball one. yahoo

Reply by Bonniefl727 on 4/8/13 3:21pm
Msg #464958

signing central? is that a web site?

Reply by JanetK_CA on 4/8/13 3:27pm
Msg #464962

Check the tabs at the top of this page - right next to forum n/m

Reply by Bonniefl727 on 4/8/13 3:06pm
Msg #464954

I did not get a confirmation she was a bit frantic ,
they only thing that bothers me is that no one has responded to me.
I will send the invoice again.
Thank you for your help.

Reply by Yoli/CA on 4/8/13 4:20pm
Msg #464968

Bonnie~who was the hiring party? n/m

Reply by MW/VA on 4/8/13 6:51pm
Msg #464991

This sounds like she might have taken one from another

notary who farms out work. I hope she clarifies. However, it's already a problem if she didn't get a confirmation--has no proof of anything included fee that was agreed to. ;-(

Reply by Linda_H/FL on 4/8/13 7:25pm
Msg #464998

Re: This sounds like she might have taken one from another

Hrrmmm....maybe not so much farming out as the one who called was the original notary on the deal and "was becoming a grandmother in a few hours" and had to find someone to cover for her. If she didn't clear it with hiring party, title or whoever gets docs back, sees invoice and asks "who the h** is this?"....no idea

Also depending on what type of signing, which is unclear.

Reply by Jessica/FL on 4/8/13 12:35pm
Msg #464938

SS, GNW, TC, Escrow??? n/m