Posted by HisHughness on 4/26/13 5:47pm
Msg #467330

UPS and Saturday drops

There was some discussion on the forum earlier about UPS stores levying a surcharge for Saturday drops. I have checked with my closes UPS store, and they know nothing of such a charge. Could it be mail box-type stores that are doing this?

Reply by Caroline Rubalcava on 4/26/13 5:54pm
Msg #467333

I have a customer that does not want packages dropped on Saturday because they will be charged Saturday fees. I assumed it was a UPS thing, but maybe it is a store by store fee being charged? I would be interested to know this as well. Thanks for bringing it up

Reply by Linda_H/FL on 4/26/13 5:59pm
Msg #467336

Caroline, what SS are you? n/m

Reply by Gregory/CA on 4/26/13 6:04pm
Msg #467338

Re: Caroline, what SS are you?

Linda,

According to her LinkedIn profile, it states she "Owner at Lender Preferred Settlement Services".

http://www.linkedin.com/in/carolinerubalcava

Reply by Linda_H/FL on 4/26/13 6:14pm
Msg #467342

Yes, I saw that after I asked...I wasn't googling.. :)

Can't find anything about that company..

Reply by Caroline Rubalcava on 4/26/13 6:18pm
Msg #467343

Re: Yes, I saw that after I asked...I wasn't googling.. :)

I am an independent notary, however I have customers that get deals across Texas which I outsource from time to time.

Reply by dgd/CA on 4/26/13 6:39pm
Msg #467347

Re: Caroline, what SS are you?

Caroline currently works with Lending Preferred Settlement Services (for the last 2 years). Prior to that, she was with Reunion Title, Dallas.

Reply by dgd/CA on 4/26/13 6:40pm
Msg #467348

Re: Caroline, what SS are you?

Read the other posts After I posted. Duh

Reply by jba/fl on 4/26/13 8:27pm
Msg #467357

Same here - "please don't drop on Sat. as we incur $20 fee on top of what we are already paying."

Reply by Linda_H/FL on 4/26/13 5:54pm
Msg #467334

Same thing with me today Hugh - I had a dropoff

at the UPS Store - asked the guy about it - he never heard of it.

What he DID say was it may be something they, the store, would not necessarily be told anything about anyway - it's something that may be dealt with strictly between UPS and the entity whose account is billed.

So maybe we should let companies know as we come across them- Give them a hint and have them check with UPS themselves.

Reply by ME/NJ on 4/26/13 9:14pm
Msg #467362

Re: Same thing with me today Hugh - I had a dropoff

TC's caught this when reviewing the bills, we would of caught this too. If something cost X amount 99% of the time and suddenly it cost XX you find out why.

Trust me smaller companies will spot the additional charges sooner, big companies it may take time or they just eat the cost.

Hey no more Saturday UPS store visits for the companies that told me to just use a box. First time funding is delayed I am sure that will change again. I just do what I am told.

Reply by JamesLee/VA on 4/26/13 9:47pm
Msg #467364

UPS Value Added Pricing pdf

Below is an excerpt from page 3 of UPS Value added pricing guide. All UPS stores fall under retail outlets since they are franchised outlets. If I am reading it correctly, it looks as if there is a $15 charge.


http://www.ups.com/media/en/value-added_pricing_daily.pdf


Saturday Pickup
Package
–
Available with UPS Next Day Air Early A.M., UPS Next Day Air, UPS Next Day Air Saver,
UPS 2nd Day Air A.M. and UPS 2nd Day Air.
–
Includes packages tendered to UPS on Saturday, including packages dropped off at retail locations.
– If a Saturday Pickup is scheduled but nothing is shipped, the service fee will be assessed.
– Additional pickup fees will apply for UPS On-Call Pickup
®
.
Package
$15.00
Air Freight
–
Saturday Pickup may be selected by the shipper for UPS Next Day Air Freight and UPS Next Day
Air Freight NGS where available.
Air Freight
$24

Reply by Scriba/NM on 4/27/13 1:26am
Msg #467386

Re: Who Lives Under A Rock? n/m

Reply by Scriba/NM on 4/27/13 1:33am
Msg #467388

Re: Who Lives Under A Rock?

There is no "drop charge" on Saturdays - There is a DELIVERY surcharge for Saturday deliveries. How long have you people been using UPS - 3 days? That's why they use a nice bright orange sticker saying "Saturday Delivery." Anyone with a brain knows that Saturdays are NOT a regular delivery day for UPS. However, in certain cases, companies authorize a Saturday Delivery Charge when they urgently need the documents back ASAP.

If real signing agents would get a UPS account, or even bother to read the UPS rate sheets, you would already know that yes, there is an additional fee for Saturday DELIVERY. There is NO "Drop Charge" for dropping off docs on Saturday. Sheesh.

Reply by jba/fl on 4/27/13 6:42am
Msg #467394

Gee, Ralph - evidently we report what we hear from CLIENTS

CLIENTS who pay us - who ask us to perform in a certain manner. Most of us already know about the delivery charge for Saturday. According to my client, they are now charged for drop offs in a UPS facility on Saturdays if it is to move beyond the counter.

Should I ask them if they live under a rock? Should I offer them the rate sheets? Or should I do as they ask and then see if others are getting the same info (which I am not the only one - others are reporting the same issue)? Could this be a new charge? Like a sur-charge for gas for example?

However it shakes out, it is my client and my check that is affected. I choose to follow so that my check is not dinged. You may also if or when your client requests the same from you. Or, perhaps, you will ask them if they live under a rock.

Reply by desktopfull on 4/27/13 8:30am
Msg #467398

Look at it this way, it saves a Sat. trip, that's OK by me. n/m

Reply by sueharke on 4/27/13 4:10pm
Msg #467450

Re: Look at it this way, it saves a Sat. trip, that's OK by me.

Supposition, I live in an area that has two 24/7 FedEx locations, one closer than the other to me. If I do a Friday signing and get there after the last drop off time for Friday and still leave it to go out on Saturday, would you consider this a Saturday drop-off?

Reply by Linda_H/FL on 4/27/13 4:19pm
Msg #467453

Sue...maybe that would be determined by the date scanned in? n/m

Reply by jba/fl on 4/27/13 4:32pm
Msg #467456

It would be after Fri. cut off time - so ???

I was specifically asked if I could beat Fri. cut off time, which with 4pm signing if on time and not a reader, I could with no problems.

Reply by HisHughness on 4/27/13 1:57pm
Msg #467436

Ralph is far too busy patting himself on the back ...

... for being able to buy clean underwear with his notary income that he really doesn't have time to make sure he knows what he's talking about when he spouts. It is awfully time-consuming to have to set other people straight all the time about how much smarter you are than they are.

Reply by Scriba/NM on 4/27/13 1:58pm
Msg #467437

Re: Obviously you do no research of your own

Here's the deal. Instead of listening to gibberish, you need to do your own research.

Some UPS stores are franchises and others are not.

What regulates your $15 charge is whether or not the store has a REGULAR SATURDAY PICKUP.

If the UPS store you use DOES NOT have a REGULAR SATURDAY PICKUP the operator of that store can call the center and request a pickup. The operator CAN (if he or she wants to) charge $15 per package for anything shipping on Saturday. There is a little deal between the store and the center which varies by area. They have to run a truck out and it costs money, so it makes sense.

If the store has a REGULAR SATURDAY PICKUP and you get your package there prior to pickup time then there is NO CHARGE.

The client may not wish to incur the $15 charge if you live in the boondocks or the great dustbowl and that's understandable. Use your lips and ASK the UPS Store operator if he /she has a REGULAR SATURDAY PICKUP. If they TRY to charge you $15.00 and they have a REGULAR SATURDAY PICKUP and you get it there prior to that pickup, then you need to call the UPS Regional Manager for your area. Ask him/her what's going on because that's not approved.

Try doing your own research for a change, instead of putting questions on here that you want someone else to answer because you don't want to spend the time. You'll usually get meaningless answers anyway and then someone else will boo-hoo because the evil notary suggested you get off your rear and do your own research. The questions posed recently here are the most inane I've ever read and some of the answers are just as ridiculous. People who won't research on their own are ruining this profession.

Reply by Linda_H/FL on 4/27/13 8:56am
Msg #467403

Ralph...has it occurred to you that YOU may be

living under a rock? Perhaps you haven't heard of this new little wrinkle in UPS service? It was posted about the other day.

Yes, there's ALWAYS been an extra charge for Saturday delivery - but now there appears to be a new charge for Saturday dropoff. And I know, in my area, the UPS pickup schedule has been curtailed significantly..I'm thinking the UPS weekend pickups may be going the way of the dinosaur to save money.

There was no need for your usual sarcasm here.

JMO

Reply by JamesLee/VA on 4/27/13 9:34am
Msg #467407

Re: Ralph...has it occurred to you that YOU may be

If Ralph had read the excerpt from UPS guidelines, he would have seen they charge $15 for Saturday Pick Up from their retail locations. Since all of the UPS stores are franchises, they are considered retail outlets. UPS Hubs and sorting facilities are closed to the public on Saturdays in the DC/NOVA area, so I'm assuming that's pretty much everywhere.

Our UPS stores here do not even stock supplies, but they are more than willing to sell you an shipping envelope for $5.95.

FedEX stations are at least open to drop off on Saturdays.

Reply by snowflake/PA on 4/27/13 9:43am
Msg #467408

Ralph appears to be the "be all, know all, end all" in our

profession. NOT. This is an informative, sharing and learning site. As far as I am concerned, there is one omniscient being and it certainly is not Ralph.

Reply by Linda_H/FL on 4/27/13 9:44am
Msg #467409

In my area, the ONE UPS store we have is open on

Saturday..according to the website ground does not ship out on Saturday...only air - UPS does not pick up from our ONE local pack-n-ship at all on Saturday.. The operator has been very nice and the one or two times I have to ask for supplies he has accommodated me.

We have NO FedEx dropoff spots on Saturday except the one pack-n-ship - and FedEx drops have to be there before 11:00

AND - it's a minimum 15 miles drive to any dropbox; NO boxes are collected on weekends.

Reply by Linda_H/FL on 4/27/13 9:54am
Msg #467411

I should clarify this...the "operator" I was speaking of

is the UPS Store owner/manager/whatever they call them - he's always been very nice and accommodating in giving me supplies.

Reply by Luckydog on 4/27/13 9:07pm
Msg #467478

Re: UPS Value Added Pricing pdf

Wow, it does say that...All the better, maybe they will start going back to Fed Ex