Posted by Eunice Angelica Ibarra on 8/15/13 11:33am
Msg #480577

I am blocked from BofA. help help help

ok so just found out I am blocked from BofA.
Im not sure how to get off that list.
Can anyone help me with any info.

OK SO THIS IS WHAT HAPPENED. I WAS DOING A SIGNING.
A POA BUT THEY DID NOT HAVE A COPY OR ORIGINAL POA.
SO I TOLD THE LOAN OFFICER I COULD NOT DO IT, SHE WAS VERY MAD WHEN I LEFT.
JUST SO HAPPENS THE NEXT WEEK I GET HER AGAIN WITH DIFFERENT BORROWER.
THIS TIME THEY HAD NO PROPER ID, NO PASSPORT, WHAT SHE DID HAVE WAS A CREDIT CARD WITH PIC FROM JAPAN. I TOLD HER I COULD NOT DO IT.
SHE WAS SO MAD SHE SCREAM AT ME AND BASICLY TOLD ME TO F OFF.

SO I KNOW SHE SENT A UGLY EMAIL. DOES ANYONE HAVE INFO ON HOW I CAN GET OFF A BLOCKED BANK LIST???

THANKS!!!

Reply by docs1954CA on 8/15/13 11:39am
Msg #480580

As a California notary you should know you don't need to see the POA, as we can't certify capacity, so that one's on you.The second one with no proper ID, you were right about.

Reply by Eunice Angelica Ibarra on 8/15/13 11:44am
Msg #480581

Thanks for the quick response, but i looking for advice on how to get off this list, contact info, or suggestions, anything that can help.

Reply by ananotary on 8/15/13 11:48am
Msg #480582

I doubt there is a "block" list. She is just trying to

scare you. But..her department probably won't use you anymore. That's the way it goes sometimes, unfortunately. You should have known about the POA. That was a huge no-no. I woldn't have been too happy either if I were her.

Reply by Notarysigner on 8/15/13 12:25pm
Msg #480589

What's the name of the "list"? n/m

Reply by ME/NJ on 8/15/13 12:36pm
Msg #480594

Yes there is a list on who to never use TC have them for

each bank..

Reply by Eunice Angelica Ibarra on 8/15/13 3:34pm
Msg #480610

Thanks everyone for your help. I do know that I dont have to see the POA the issue was that tilie had not approved the POA.

Reply by Cherylann on 8/15/13 4:45pm
Msg #480616

You've confused me a little with the comment that title had not approved the use of a POA. Did you call title directly from the table? If title told you to call it off, I would have put the LO on the phone with the title rep ... then it's between those two. I don't personally run into that many POA signings, and I'm in IL so your CA rules may vary, but usually title requires the original POA (or sometimes a copy) returned with the signed docs. I truly doubt I would take anyone's word for it that they have POA for someone else without at least seeing a copy of it, just to satisfy it all in my own mind.

Reply by Linda_H/FL on 8/15/13 5:19pm
Msg #480620

Title has to approve the POA before you ever get

to the table. If title had not approved that POA you wouldn't have been there.

Reply by Linda_H/FL on 8/15/13 5:23pm
Msg #480622

Dangit...

unless the POA was brought up at last minute without title knowledge?

Reply by Eunice Angelica Ibarra on 8/15/13 5:39pm
Msg #480626

Re: Dangit...

YUP BINGO!!!!!!!!

Reply by Eunice Angelica Ibarra on 8/15/13 5:37pm
Msg #480624

Re: Title has to approve the POA before you ever get

THEY DIDNT KNOW I WAS THIER TO SIGN HUSBAND AND WIFE. WIFE SAYS HUSBAND IN CHINA SHE HAS POA. I CALLED TITLE THEY SAID NO ONE HAD ADVISE THEM OF POA. TOLD ME CANCLE SIGNING. SO YES I LEFT BECUSE TITLE HAD NEVER APPROVED POA OR EVEN NEW ANYTHING RE A POA.

Reply by Linda_H/FL on 8/15/13 7:20pm
Msg #480650

No need to yell. n/m

Reply by kdd on 8/15/13 11:51am
Msg #480583

I didn't know you could get on a "List" with BofA.

Reply by PegiT_MN on 8/15/13 11:53am
Msg #480584

I've heard of the "list" but didn't know it was a real thing.......I guess it is......so sorry you made that list.

Reply by Yoli/CA on 8/15/13 12:29pm
Msg #480590

Agree with the other posters.

Eunice: Please study our CA notary Handbook -- forwards and backwards. CA notaries canNOT certify capacity. Therefore, we don't review POA. Bad on you. Insofar as the inadequate ID, you were correct. If you truly believe that BofA LO placed you on a do-not-use list, you might consider contacting that same LO and apologizing for your blunder and tactfully explain why you were not able to use a credit card as an ID. Have a copy of the Handbook and show that LO the acceptable ID sections. You may also consider apologizing to whoever hired you for those 2 jobs.

JMHO

Reply by GOLDGIRL/CA on 8/15/13 1:34pm
Msg #480601

It's very bizarre ...

... that you would take it upon yourself, a mere notary, to cancel a loan signing because "they did not have a copy or original POA." Unless the lender told you to collect the original or make a certified copy at the signing, then you were waaaaay out of line. Really, to hang up a loan, leave borrowers up in the air and a LO without a commission over some bogus requirement.... Yikes!

By the second signing, the LO was probably so mad at you that she would have screamed at you no matter what, even though you were definitely in the right then.

Instead of focusing all your energy on how to get back in their good graces, do what Yoli posted. Use your energy to learn your stuff and work your way back by exhibiting you know what you're doing and can be relied on to make proper judgments. Then, apologize, as Yoli said, and say you would appreciate it if she might give you another chance. I doubt there's a "list," but I don't doubt she wrote an e-mail about you saying to never use you again for any of her signings.

BTW: Did you consider using CIWs for the second job if at all possible? I generally refuse to use CIWs in most cases but for someone who had absolutely no ID whatsoever, that might have been a perfectly good reason.

Reply by VT_Syrup on 8/15/13 2:11pm
Msg #480604

Re: It's very bizarre ...

I can't argue with GOLDGIRL for California notaries. I hope anyone reading who sends packages to other states realizes that some states, like VT, does want notaries to look at the POA. Of course, it's very superficial, because it's just some plain paper out of a laser printer with some signatures and maybe a stamp on it, but it's something.

Reply by ME/NJ on 8/15/13 12:35pm
Msg #480593

You don't get off the list

If you're lucky you may get a third party deal but once TC see's name game over.

Reply by SOCAL/CA on 8/15/13 2:50pm
Msg #480608

Get over it and move on n/m

Reply by JanetK_CA on 8/15/13 5:30pm
Msg #480623

As others have said, it's probably a list kept by the tc, so you could consider sending them a copy of the pages outlining the ID requirements for our state, explaining why you couldn't accept the ID she presented. [Did you consider Credible Witnesses, though?] Up to you, but you could also consider letting them know that you've since found out that we're not required to see a copy of the actual POA when notarizing someone signing as AIF.

And two more things... I heartily agree with whomever said to re-study your notary handbook. We are responsible to know everything in there. Until you've done this and you know your state notary law cold, your best bet might be to focus on getting your skills up to speed instead of worrying about how to get back on any list. The best way to not have to worry about things like this is to know your stuff and get it right the first time.

Finally, I recommend you turn off the CAPS lock. It's hard to read, so on an internet forum, it's considered shouting and rude to type in all caps. I'm just sayin'...

Reply by Stephanie Santiago on 8/15/13 5:56pm
Msg #480628

Excellent suggestions, Janet. n/m

Reply by Eunice Angelica Ibarra on 8/15/13 6:01pm
Msg #480629

Re: Excellent suggestions, Janet.

EVERYONE THANK YOU SO MUCH FOR ALL YOUR HELP.
WILL TAKE ALL THIS TIPS AND STUDY MY HAND BOOK.

GOOD BLESSING TO ALL OF YOU !!!!!!!!!!

Reply by MW/VA on 8/15/13 6:23pm
Msg #480636

We don't type in all caps--it's considered shouting. n/m

Reply by MW/VA on 8/15/13 7:40pm
Msg #480652

Re: We don't type in all caps--it's considered shouting. n/m

Reply by MW/VA on 8/15/13 7:41pm
Msg #480653

Listed at the top of this page, "Before posting, please read

the Rules & Guidelines". I was just trying to help you out.

Reply by JanetK_CA on 8/15/13 9:27pm
Msg #480665

Re: Excellent suggestions, Janet.

Eunice, somewhere on your keyboard (or whatever it is you're typing on) there's a key that says something like "CAPS LOCK". When you hit it, it makes everything you type come out in Capital letters. If you hit it again, it will turn off, so you can type normally. (On mine, there's a light that goes on when it's activated.)

I'm guessing you did this by accident or aren't familiar with it, because all your typing is showing up that way - and it's very hard on the eyes to read.