Posted by Darlin_AL on 8/29/13 9:53am
Msg #482461
Informative request email from NatlVendorSol
This post is meant to be a heads-up & references the infamous "Customer ID" document that we've discussed about the instructions to notarize the information we've entered (or not) to complete the form. I did notice a version that had the borrower sign the form attesting it's their id, blah blah, thus making this form now something I can notarize & make everybody happy.
Yesterday NVS sent out a brief info email describing the form they're using & that it must be notarized. Yea, now it can because of the verbiage & signatures required.
The second form described (that apparently notaries are having a problem about following their repeated instructions) is the "Auto-deduct payment monthly". Not that complicated a concept: if they want auto-pay, check the form & have them complete & sign & date. If not, check the "no" box or write "declined" & date & sign.
My impression is that this company is trying to avoid having to deduct our pay? Has anybody had to go back & get this fixed when they've ignored it in the pkg? Probably the company has had their own people get back with the customer--anybody?
This company has been really good for me, even w/the sometimes complicated invoicing systems.
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Reply by NVLSlady/VA on 8/29/13 10:23am
Msg #482468
Yes, they found a way of getting us to comply ~ Msg 480736
And, yes, I had to go back to "fix" (fortunately before I dropped!). Pretty darn irritating
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