Posted by Sandra G Holland on 12/19/13 7:56pm
Msg #496702

Deleting Files

At what point do you all delete emails regarding a signing that has already happened? Thank you.

Reply by ikando on 12/19/13 8:01pm
Msg #496703

Once I get paid, I archive the messages for about a month to make sure nothing comes up. Then I delete them.

Reply by Marian_in_CA on 12/19/13 8:07pm
Msg #496704

Very similar as above. Once I'm paid, I archive the files, which are automatically purged after 60 days of being moved to the archive. Once or twice, I've had to go back in to an archive... one as late as 45 days after being paid.

I had considered going up to 90 days, but I'm not sure that's necessary.

I never delete confirmations, contracts, etc. The only thing that's deleted are the actual loan documents.... and they are kept on a secure drive (with both password and biometric access in a location other than my main computer.

Reply by Darlin_AL on 12/19/13 8:59pm
Msg #496708

Marian! biometric--is your eyeball or finger at risk? cool! n/m

Reply by Marian_in_CA on 12/19/13 9:39pm
Msg #496711

Re: Marian! biometric--is your eyeball or finger at risk? cool!

Yup, biometric.... it's secured by a combination of one of my fingerprints with a fingerprint scanner as well as a password.

In the event I'm not available and somebody needs to get in there, there is a double password override.