Posted by CarolF/NC on 12/11/13 10:58am
Msg #495782

Internet Explorer Help Please

IE has stopped working on my computer. When I try to find it in my programs it does not show up, but when I try to download it says IE is already installed, update could not complete. Does anyone have ideas as to what is wrong? And no, google has not been my friend for the 6 hours Thanks in advance

Reply by anotaryinva on 12/11/13 11:35am
Msg #495784

While you waiting for a better answer

Have you tried to turn off your computer, actually unplug it and start up again? Works for me for a lot of my 'issues'

Reply by CarolF/NC on 12/11/13 11:51am
Msg #495786

yes I have alread done that. thanks

I followed all the help items I can find. I find it so odd that it does not even show in my list of programs. I'm using windows 7 32 bit, by the way.

Reply by John Tennant on 12/11/13 11:57am
Msg #495788

Re: yes I have alread done that. thanks

Restore your computer to a previous time when IE was not a problem. Always works for me.

Reply by CarolF/NC on 12/11/13 12:21pm
Msg #495795

John Thank You. That worked. I found that at 2.39AM

IE 11 had been installed and apparently was not working. I only find it listed for Windows 7 86 bit, which is odd, but anyway I have IE 10 back and working like a charm. I guess now I need to go disable automatic updates or I'll end up with IE 11 again????

Thank You everyone for the messages and help. I love having all of you for support.

Reply by C. Rivera Chicago Notary Services on 12/11/13 12:21pm
Msg #495794

go the microsoft.com website for assistance? n/m

Reply by CarolF/NC on 12/11/13 12:24pm
Msg #495797

sure enough, I went to Windows Updates

and listed there as an update was IE 11 for Windows 7. I've disabled auto updates for now.

Thanks Again to all of you.

Reply by John Tennant on 12/11/13 12:33pm
Msg #495798

Re: sure enough, I went to Windows Updates

I do not allow automatic updates on any of the software. I do accept being notified that updates are available. Then I pick and choose those that I wanted updated. Eliminates this type of problem. JMHO

Reply by Bear900/CA on 12/11/13 1:33pm
Msg #495802

Re: sure enough, I went to Windows Updates

I allow automatic downloads but manually install them so I can view first. Just uncheck what you don’t want installed.

Microsoft ships tool to block IE11 on Windows 7

http://www.computerworld.com/s/article/9243188/Microsoft_ships_tool_to_block_IE11_on_Windows_7

Some IE 11 problems and soultions.

http://www.askwoody.com/2013/internet-explorer-11-windows-7-problems-adobe-flash-updates/

Reply by CarolF/NC on 12/11/13 6:02pm
Msg #495826

Thank You, by the way, I meant 64 bit not 86:) n/m