Posted by sigtogo/OR on 12/17/13 6:14pm
Msg #496425

Non-encrypted email with docs from two Fidelity offices

so about that protection of personal information? just saying it seem ironic

Reply by CarolF/NC on 12/17/13 6:49pm
Msg #496430

Now that's information worth sending to the CFPB n/m

Reply by C. Rivera Chicago Notary Services on 12/18/13 7:53am
Msg #496461

Agree with Carol...that is EXACTLY what the CFPB wants

to know about.

You should also list that hiring company here on SC with your review. That helps us ALL out who use SC as the go to guide for work.

Thanks for positing!

Reply by jnew on 12/18/13 1:39pm
Msg #496506

Here is a chance to comply with the CFPB on your own. Never email faxbacks without securing your email. Despite the approval of the receiving party, a faxback has all personal information of the borrowers plus their SIGNATURES. I use an adobe clone called NITRO PDF which allows you to encrypt a password. I send the password to the receiving parties email by use of my secondary email account and then send the password protected faxback documents from my business email. It is not 100 percent, but it shows an intention of protecting the information and you can make a copy the password transmission and keep it in your records as evidence.

Reply by Les_CO on 12/18/13 4:21pm
Msg #496526

They have no intention of holding your Non-Public Personal Information confidential and secure; Given that it may be disseminated to their thousands of employees, and the lenders they do business with thousands of employees, and offices or branches I doubt that they could. That’s why they want a ‘hold harmless’ release signed.