Posted by walthtz on 12/20/13 10:15pm
Msg #496811

TS App

Maybe someone has the answer?
I have the TS app on my IPhone.
When i go do the required update, I get a message that the connection my my phone has been lost & to try in a few minutes. Now, I have spoken to the Carrier who in this case is Verizon; they say after checking that there is no problem with the phone. I also have spoken to Apple who also say there is no problem. I have tried to speak with TS about this & try to speak to their techs, but they refuse.
Ideas?

Reply by CarolF/NC on 12/20/13 10:21pm
Msg #496812

I had that same problem

and I have an iPhone and Verizon and eventually it updated just fine.

Reply by CarolF/NC on 12/20/13 10:22pm
Msg #496813

did you try using the LTE and not a wireless connection? n/m

Reply by Gina/WA on 12/20/13 10:31pm
Msg #496814

Re: I had that same problem

Try deleting the app & reinstalling it. That's what I had to do on my Iphone & now it works fine.

Reply by CarolF/NC on 12/20/13 10:34pm
Msg #496816

I wish everyone would permanently delete it

it's like a cattle call and I don't like it.

Reply by ME/NJ on 12/21/13 1:36pm
Msg #496855

App has been funky early last week

Seems it had a update and was never notified. 3 days without anything I called and yup there was an update. Now need pin everytime you login, never needed it before.

Reply by walthtz on 12/22/13 7:48pm
Msg #496919

Re: App has been funky early last week

When I asked about removing the Pin so I would not have to push more button while driving?
& the answer rec'd:
Unfortunately, the PIN option cannot be removed.

Reply by ME/NJ on 12/21/13 3:50pm
Msg #496867

App reboots phone when you enter the pin #

Worked fine, now they tweak it and just nothing but issues.

Reply by Anne/ca on 12/22/13 4:20pm
Msg #496912

Re: App reboots phone when you enter the pin #

TS app started 12/6/13 in my area. Have not received one notification, used to get at least 6 loans weekly from Quicken.

Reply by Gina/WA on 12/30/13 1:24pm
Msg #497287

I just called TS regarding not getting any notifications through their app & they told me it's because my prices are too high at $XXX. They told me the going rate in my area since the app has been introduced is $65. Before the app I was doing 8-10 Quicken loans a month for TS at $XXX with no negotiation. I would like to meet the notaries who are doing these signings for $65. Either they have a bus pass or a bicycle to get to and from to be accepting that kind of money.