Posted by ME/NJ on 12/27/13 7:02pm
Msg #497148

Title Source app more issues

Nothing in a week, call IT, tell them my problem they check me out say score is very high and volume. They call back to let me know I have multi accounts to my phone and need to delete app and re-download it.

Kicker is I get a call from JMT for a signing next week, this is how I know the app is not working in my area when JMT calls me. I hope TS reads this post and corrects the issues again..

Reply by Claudine Osborne on 12/27/13 8:50pm
Msg #497152

My app has not lit up gone off all week..I have received phone calls..today I had to mark a job completed on the app..and I had to relog in..thats a pain in the butt..When I called last week with the app not working I was told to uninstall and reinstall, then I was told my fee was to high so they app wont work. Well Im not lowering my fees any lower..Its the app that is having problems not us..What a PIA.

Reply by Anne/ca on 12/27/13 10:21pm
Msg #497153

Started app here on Dec 6th, did not receive any notifications after usually signing 6 loans weekly with Quicken, called and they told me to re-install, now getting notifications for 30 to 40 miles away, really!! Very frustrating.

Reply by Lee/AR on 12/28/13 8:19am
Msg #497158

Bad idea/worse implementation n/m

Reply by Ellen Welsh on 12/29/13 8:25am
Msg #497209

Re: Bad idea/worse implementation

Had some major issues with the app when they instituted the PIN entry method. The app and my phone got stuck in as loop and went round and round. Took my phone up to Verizon, don't know for sure what he did but it's fine now. You might try taking your phone the service provider or turning it totally off and back on to reboot. Now getting lots of requests, turning many down because they are too far away. But the app seems to be working better now.