Posted by Shoshana/AZ on 2/19/13 6:00pm
Msg #456569

RE: HP2430tn: Foo on you, Carolyn Bodley!

I got my money back!

Reply by Michelle/AL on 2/19/13 7:05pm
Msg #456575

Re: RE: HP2430tn

I think this says a lot about you and your persistence, and it also speaks volumes about the company we bought our machines from. I will definitely buy from them again. Unlike you, my printer arrived quickly, there were no broken pieces and all I had to do was buy two cords, plug it in and turn it on. It works perfectly. Which is why I was shocked to read about all the trouble you had. I'm glad your money was refunded.

Reply by Shoshana/AZ on 2/19/13 8:17pm
Msg #456583

Re: RE: HP2430tn

I really believe that it's a good printer. It may only be this one thing that's wrong with it. They wanted me to ship it back on my dime to see what's wrong with it. Not worth it to ship it back. If it had been packed properly with the drawers taped shut, it probably wouldn't have happened.

Reply by ananotary on 2/19/13 9:56pm
Msg #456591

I think this is childish. Goodness, Carolyn had a good

point that you didn't agree with. No need for this waste of space.

Reply by Shoshana/AZ on 2/19/13 10:19pm
Msg #456597

Nobody is forcing you to read it. Michele/Al actually liked

the way the company handled this. I think it's something that everybody might want to know about this company.

Reply by ananotary on 2/19/13 11:11pm
Msg #456601

Ridiculous childish answer just to prove your "point". n/m

Reply by GOLDGIRL/CA on 2/19/13 11:42pm
Msg #456605

Thanks, Shoshana

Admittedly, Discount Electronics is no expert when it comes to packing. Peanut styrofoam was embedded in every corner and crevice. Nonetheless, mine works great. Just fired it up, and it's been very cooperative. (Well, to be truthful, under Preferences, Paper Quality/Paper Options it's stuck on Legal so I have to change it all the time to Letter. Boo! Can't figure out how to make it permanent).

Anyway, it's found a new home, and we're all happy. Glad that those whose printers didn't work got their $$ back ... as it should be.

Reply by desktopfull on 2/19/13 11:55pm
Msg #456607

Re: Thanks, Shoshana

I had that problem at first and downloaded the instructions for the printer online. (when all else fails read the instructions) You have to designate the paper size for the tray with the printer menu button, not through the computer preferences

Reply by GOLDGIRL/CA on 2/20/13 12:01am
Msg #456608

Re: Thanks, Shoshana

Thanks, desktopfull - I'll work on this!

Reply by Michelle/AL on 2/20/13 6:28pm
Msg #456736

Desktopfull, you just answered another question I had.

Changing paper size. Thanks. If I get stuck I'll let you know.