Posted by Jacqueline Dyson on 1/7/13 10:51am
Msg #449312

Quicken Loans

I was instructed to print 1 copy of Quicken Loans because Quicken sends a bound copy directly to the borrower. I have never yet had a borrower receive a copy prior to my arrival unless the entire package was overnighted eliminating the need for me to print. I believe the borrower should have immediate access to what he or she is signing. I always strive to do it right. I am looking for your comments regarding your Quicken experience. Thank you in advance.

Reply by ME/NJ on 1/7/13 11:01am
Msg #449314

Quicken loans the documents are always online in borrowers account. Once we get them they can view them too. I always let them know so they can review them and call who ever they are working with if they have a question.

Reply by HisHughness on 1/7/13 11:02am
Msg #449315

Quicken will take care of its borrowers. You can be as assured of that as of the sun rising tomorrow morning. Nevertheless, because the packages normally run only 80-85 pages, I usually print out an extra copy to take with me in case I need a correction copy. It will come as a shock to many, but I do occasionally make mistakes. If the borrowers haven't gotten their Quicken copy yet, I leave the second copy with them.

Reply by BossLadyMD on 1/7/13 12:13pm
Msg #449321

lol @ Hugh :) n/m

Reply by Jessica Ward on 1/7/13 4:51pm
Msg #449364

Delivery is same day or next day

As a result, sometimes the bound copy hasn't arrived.

They do have docs the same day you get them (or before) in their online account, and sometimes I discover the borrower has printed them...at home...on a 15-year-old inkjet printer...ugh.

Typically when I call to confirm, I let them know they'll get a printed copy, so DON'T print what quicken sends you, as it's more pages than most people want to print on a home printer. They WILL get a printed copy unless they requested not to. (nobody but we notaries knows to check how many pages before hitting "print")

Like Hugh, I like to have an extra copy just in case of errors, and with an 85 page document set, the printing isn't any kind of a hardship for me, and the costs are negligible.

I offer to leave the spares, or take them back to the office to shred, knowing the originals are on the way. The results are about 50-50.

Reply by desktopfull on 1/7/13 11:17am
Msg #449316

The entire package is available to the borrower online. Quicken given the borrower a user id and password to access the docs at a secure location on their website. Then they post the set of fully executed docs when funds are disbursed. You just give them the 2 copies each of the RTC.

Reply by Allison Maxwell on 1/9/13 4:38pm
Msg #449672

love Title Source when I can get work from them.

Reply by Gerry Grummons on 1/7/13 11:48am
Msg #449319

With all due respect, Quicken does a great job. But for "just in case" I always print a set
for borrower, as have had a couple of cases where borrower did not have their copies, one of which would not have signed if the copy was not available. Not every one has a computer.

Reply by BossLadyMD on 1/7/13 12:14pm
Msg #449322

I love Quicken Loans, wish all lenders did this! n/m

Reply by ILNotary on 1/7/13 12:32pm
Msg #449324

I always print and extra copy of the pages I notarize just in case I need a replacement copy.
Always take along copy of the HUD and 2 right to cancels also.. Even if they have a computer, few have legal paper. As an aside, is anyone else having problems with the yahoo email account? I am having trouble receiving confirmations from JMT via my yahoo email account. Not sure if it is yahoo or JMT.

Reply by Jose Gutierrez on 1/7/13 1:20pm
Msg #449331

When I do email signings for them I also print another copy for the borrower.It is not required by Quicken but borrowers are so glad when I show them their copy. They say they don't want to print 90 pages!

I did one this morning O/N package. I was impressed by the way they provide the borrower's copies it was presented in a very professional package. It looks like a book.

Reply by ToniK on 1/7/13 1:56pm
Msg #449334

I love when the BO lets me have the pens then other BO's who dont use Quicken want to keep the pens lol

But I love Quicken. I never print out a second copy.

Reply by pdl/cali on 1/7/13 10:18pm
Msg #449389

Yes Tonik, I see the pens that they send to BO with the package. I wish they would send them to us!!!

Reply by JanetK_CA on 1/7/13 3:58pm
Msg #449351

Last one I did a few days ago also had their bound copy at the signing. I agree that it looked very professional, soft cover and all. I don't print an extra copy, but I make sure they get copies of the pages they're supposed to receive, whether or not they already received their copy.

Reply by Jack/AL on 1/7/13 4:36pm
Msg #449362

Quicken Loans paired with Title Source ..... none better! n/m

Reply by barkaroni on 1/7/13 7:08pm
Msg #449380

Re: Quicken Loans paired with Title Source ..... none better!

I agree with you Jack! In a perfect world I would do nothing but Quicken loans. Title Source is the most organized title companyI have ever worked with.

Reply by Hart - Marilyn on 1/7/13 8:43pm
Msg #449385

Quicken also emails client a copy.