Posted by PegiT_MN on 7/26/13 9:04pm Msg #478189
Don't Be Afraid To Insist On Your Full Fee.....
......I had a situation this evening where I went to a closing and the borrower's weren't even home. The lady shows up ten minutes past the signing time and acts surprised that I am sitting in her driveway. I won't bore you with the details that transpired, but I will tell you that I called the telephone numbers on the instructions and explained what happened and was informed that I would receive a trip fee. I said no I would be insisting on receiving my full fee of $xxx as the borrowers clearly knew they had a closing and didn't bother to show up for it or call and cancel. It is EOM day and I turned down other business to take this signing, I printed docs, and I drove 35 minutes to their house. It is only fair that I receive my full fee for this. The lender can build it into the closing costs for the next go round. The title lady agreed with me and said that I should invoice the signing company my full fee and she would approve it.
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Reply by Yoli/CA on 7/26/13 10:11pm Msg #478198
Way to go, PegiT!!
You were absolutely correct and I'm so glad you got a hold of someone who understands the situation.
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Reply by ikando on 7/26/13 10:24pm Msg #478199
Pegi, just one more reason why the reduction of fees is not good for NSAs.
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Reply by rolomia on 7/27/13 5:31am Msg #478212
Bravo! I applaud your victory. One small step for an NSA, one potentially giant leap for NSA's everywhere. Way to go : )
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Reply by Christine/OK on 7/27/13 4:43am Msg #478208
Way to go! 'Like!' :D n/m
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Reply by 101livescan on 7/27/13 11:28am Msg #478230
AMEN, SISTER! Burning your time and energy, should be paid! n/m
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Reply by Karla/OR on 7/27/13 3:16pm Msg #478244
Whoo Hoo! (clapping) n/m
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