Posted by Monique Insalaco on 7/30/13 11:29am
Msg #478519

What would you do?

I received a call from a new client (Yea!) in need of a signing agent for a purchase. Checked Notary Rotary for the name of the client--nothing. Checked other reputable sources to check out the company---nothing. Googled it. The company came up, website looks professional, they offered me a great fee for the job, took it. Docs arrived, printed, assignment went without a hitch. Rec'd email saying the fed ex label was coming. Didn't happen--no FedEx/Return label, no account # info in the packet. East coast company (I'm out West) so phone calls went unanswered as well as emails. Would you drop the package and hope for reimbursement or wait for shipping label.

Regards,
Monique

Reply by desktopfull on 7/30/13 11:36am
Msg #478522

Wait for the label or shipping account # n/m

Reply by BevTX on 7/30/13 11:37am
Msg #478523

Wait. If they won't talk to you now do you really think you'll get paid/reimbursed?

Reply by 101livescan on 7/30/13 11:38am
Msg #478524

Couldn't have said this any better than you! Hiphip hooray! n/m

Reply by Monique Insalaco on 7/30/13 11:43am
Msg #478526

Re: Couldn't have said this any better than you! Hiphip hooray!

Thanks! I did wait for the label and actually took the time to scan the docs and email them even though not "required." But, I was feeling awfully guilty for not dropping the same day on a purchase. I guess we'll see how it works out, i.e. if I get paid.

Monique

Reply by Yoli/CA on 7/30/13 11:44am
Msg #478528

What company is that? Maybe someone on NotRot

has some experience with them and just hasn't posted.

I DO agree with BevTx.

Reply by Monique Insalaco on 7/30/13 11:47am
Msg #478530

Re: What company is that? Maybe someone on NotRot

Trident Title out of West Palm Beach, FL

Reply by Belinda/CA on 7/30/13 11:43am
Msg #478527

Who are they? I don't want to take a job from them. n/m

Reply by ME/NJ on 7/30/13 1:13pm
Msg #478554

Must have label with paper work, a big must with me. Don't carry labels and will not use my account to make labels (charge back issues in past) I lost a SS because I wanted a label with the docs. Oh well 99% of the companies I work for supply them and they keep me busy.

Reply by JanetK_CA on 7/30/13 2:06pm
Msg #478564

I have no problem doing a handwritten label and I DO keep a supply on hand from various FexEx offices, not ones with my account # on them. As has been suggested here many times in the past, I just put recipient info for both sender and recipient.

When we accept an assignment, we are "pre-funding", in a sense, the paper, toner and gas to get there, as hard costs. That's actual money out of our pocket. I have a policy to never fund up front anything beyond that (unless maybe it's a simple postage stamp, which I can afford to lose). The shipping should always be the responsibility of the client. On any given day, especially at end-of-month, someone can forget to provide shipping info or a label, but that's on them. You went above and beyond by scanning the whole package, just in case.

I do heartily agree, however, with the post in a new thread above by 101Livescan that the shipping should be set up while docs are printing. This won't always solve the problem, but the sooner someone realizes that they don't have shipping info, the better their chances for getting it before the appointment.

Reply by Keys_Notary on 7/30/13 6:49pm
Msg #478625

Trident Title

I've worked with them in the past, they have many offices in Florida. Leave a v/m for your contact. Pay well & at disbursement.