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printer problem
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printer problem
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Posted by chucke/fl on 6/22/13 5:47pm
Msg #474350

printer problem

I have a Brother printer, and sometimes when I print docs ex:100 page it will sometimes print 50 of the pages then start back printing from the beginning again, then again. Can anyone give me a clue as to what is happening and how to solve it?

Reply by Luckydog on 6/22/13 7:29pm
Msg #474357

Sounds like a memory issue. If you download the entire PDF file, it should run all the way through. Sometimes it may "poll" but not too often. What model is it?
Are you running all same size paper?
You may also want to go to your printer settings and make sure all is cleared out, that it is not remembering any previous downloads that perhaps were stored, maybe you hit the print button twice, the power went out etc. Clear out all your memory, shut it off, let it reboot itself.
If it is a new printer, Brother has a fantastic warranty. I had to send one back years ago, and still using the refurbished one they sent me...over 5 years and going strong.
Call their support team if that doesn't work.
Also, maybe not the printer, but a defect in the download of the PDF and your adobe. Maybe something going on there, or something with the download if from the same company.

Reply by HSH/WA on 6/23/13 10:04pm
Msg #474471

Re: as a temporary work around maybe you could break

the job into several parts all under 50 pages (print 1 - 45, then 46 - 90) until you figure out what's wrong. Might keep you going until you can get help.


 
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