Posted by COpink on 3/14/13 2:44pm
Msg #461174

Be aware of n/m

Reply by COpink on 3/14/13 2:51pm
Msg #461176

Re: Be aware of

Lawyers Trust Title. Called and stated the package was a structured settlement 35-40 miles away from house. Agreed upon $1xx and we pay for shipping. This is fine.

However, when we got docs, it is a full loan package - 130 pages and still wants to only pay me $1xx plus I pay for the shipping. I would be losing enough money to make my pay only $60. When I called, he told me we were changing the deal that was agreed upon and he will have to put up on NR that we changed the deal. I let him know that it was stated prior to accepting the closing that the package was a structured settlement (which we have no problem doing for $1xx and paying shipping costs) but our cost for a full loan package is $1xx and the SS covers the cost of shipping not to mention the appointment is roughly 80 miles roundtrip.

He agreed to my deal and asked that I provide excellent customer service and do a great job. I let him know that I will perform a excellent job and have no issues providing the best possible customer service. But I cannot accept a job that will make me lose money.

Just be careful if they call. I was threatened with a negative review and all the details were not fully disclosed.

Reply by GOLDGIRL/CA on 3/14/13 3:00pm
Msg #461182

Re: Be aware of

Geez! Talk about intimidation! There's a BIG difference between a 130 page loan package and a structured settlement. Like apples and oranges.

Actually, you should have said OK, but as long as we're changing horses in the middle of the stream here since that's what you want, I'll be shipping docs back USPS, book rate (which I'm guessing would cost $7-10).

Anyway, how can he "put up on NR" anything about you and threaten you with a "negative review"? How does that work?

Reply by COpink on 3/14/13 3:06pm
Msg #461191

Re: Be aware of

No kidding right?

I guess SSs can rate NSAs on here?!

He's being really nasty to me right now. Trying to get him to confirm VIA email the change in charge and won't do it. "I agreed to you changing the terms at the 11th hour..." Says that if everything goes smoothly, docs returned on time, and in order "no further action will be taken." What is that supposed to mean?

Reply by GOLDGIRL/CA on 3/14/13 3:14pm
Msg #461196

It means you probably won't get paid at all

And why are you putting up with "really nasty"?

If this were me, I'd tell this guy to back off, that I don't work with *** who intimidate, threaten and lie. (I wouldn't say exactly that, of course; just something along the lines that this proposed transaction has taken an unexpected and unforseeable turn and that it would not be in anybody's best interests to continue under the changed circumstances and that it would behoove them to find someone who can better meet their new demands, blah blah)

But it's your decision.

Reply by COpink on 3/14/13 3:17pm
Msg #461199

Re: It means you probably won't get paid at all

Don't worry, I won't be accepting another closing from this company! The BO was incredibly nice on the phone and so I'm helping the BO out.

Reply by CinOH on 3/14/13 3:25pm
Msg #461202

Re: It means you probably won't get paid at all

To each his or her own, but I would help myself out and give this pile of steaming foolishness back to this person right away.

On another note: You do not have to be lied to, treated nastily, blackmailed, or threatened by anyone, especially a lawyer or anyone representing a law firm. You might consider an ethics complaint to the bar about these people. If they're pulling this stuff on you, God only knows what shenanigans they're pulling on borrowers.

Reply by Moneyman/TX on 3/14/13 3:27pm
Msg #461203

I agree with GG.

Add them to SC (I didn't see a listing for them when I looked). After they are added and you have either been paid or not been paid, you can comment and rate them based on your experience with them.

Once he started saying that you were the one changing the deal, if it were me, I would have reminded him that what was received was not what requested or quoted for. Then I would not even bother with dealing with him and turn the request back to him. To me, his actions are a huge red flag and as GG said, I would worry about receiving my payment, on time or even at all.

Reply by 101livescan on 3/14/13 3:28pm
Msg #461204

Re: Be aware of

This is not our first rodeo, kiddo. My gut says, if I were in your shoes, I would dump em or tell him to pay you via pay pal, credit card or ACH payment today before you make the trip.

His character flaws have shown who he is already...unsavory guy.

Remember, experience is what you get when you don't get paid. Who needs that experience.

Reply by Treasure Valley Notary - Tina on 3/14/13 3:34pm
Msg #461206

Are You a Business Or Charity?

Come on. If you say you are in business, ACT like it. New terms means new negotiations. Period. Don't succumb to threats. Call the person on it. At this point it sounds like you are taking the job because the borrowers are nice. BUT they are not your hiring party. IF the person doing the hiring isn't willing to put into writing the new fee for the new terms, there is no agreement. You are basically doing the job for charity.

Now don't get me wrong. I am ALL about customer service and many, many times go way above and beyond. But it is because it is by my choice. I control my business and no one dictates to me what I charge, don't charge, pay for, etc. I have a business plan, we negotiate (sometimes better than others), we come to an agreement. Then I do the work as we agreed to. For which I expect full payment.

It is time for you to rethink your business plan. It does not sound like it is working for you and needs to be adjusted immediately. You are self-employed. And if you don't believe me, ask the IRS. Or just try to get benefits from those hiring you. Step up to that plate. It is time you take charge of your side of the signing. If you have an agreement in writing then proceed with it. But IF you do not, why are you still acting like you do?

I know that this is harsh. I'm not trying to hurt feelings. But sometimes it just needs to be said. Now put on your "big person" panties and act like a business person. Run your business like it should be ran.

Reply by COpink on 3/14/13 3:42pm
Msg #461207

Re: Are You a Business Or Charity?

I just cancelled stating that due to the misunderstanding, it is not in our best interest or the interest of the borrowing party to continue with the closing. My dad, who is the owner of the company is going to call and let him that he is not using the proper terms in regards to types of jobs he is offering.

And Tina, feelings were not hurt here. I really needed to hear that and appreciate you for having the guts to say it to me.

Reply by Moneyman/TX on 3/14/13 3:46pm
Msg #461212

Great attitude towards the advice given! :-) n/m

Reply by Treasure Valley Notary - Tina on 3/14/13 4:22pm
Msg #461221

Congratulations!

i so agree! Congratulations for standing up for yourself. You are on your way to having a successful business. It really is ok to "loose" business if the terms are what you need or accept. Many of us do it all the time and yet it is ok. Find a good mentor and glean all that you can. So many people are willing to help others, but it is how it is received.

Our best wishes to you!

Reply by Marian_in_CA on 3/14/13 8:58pm
Msg #461277

I agree!!! Great job!

It's wonderful to see you stand up for yourself. I agree with the others that this just had red flags all over it and you'd end up doing all the work and no payment at all.

Reply by MonicaFL on 3/14/13 4:17pm
Msg #461220

Re: Are You a Business Or Charity?

I would also have your dad tell him that his company does not take lightly to threats, liars, and down right nastiness and if he (the lawyer) has a problem with that, then so be it - and, if he (the lawyer) wants to post negative things about the company so be it but beware that your dad will file a formal complaint (with copies of the confirmation and changes) to the Bar Association in the State in which the lawyer does business. This just might put him (the lawyer) in his place and wouldn't that be a GOOD feeling.

Reply by Donna McDaniel on 3/14/13 6:32pm
Msg #461240

Re: Are You a Business Or Charity?

I prefer to document my business communications so it is always clear who said what and when, especially when dealing with people such as you've described.

I would suggest corresponding with this person by email only from this point on.

JMO

Reply by Moneyman/TX on 3/15/13 1:58am
Msg #461308

A very good idea. n/m