Posted by Lisa Cirillo on 3/25/13 12:31pm
Msg #462905

Coast to Coast

They called me said that I would receive doc over night mail. Well, that changed and now I'm to print. I say fine my fee is $xxx. They say ok. I get package and it's 258 pages on legal paper only. I email them back and ask for an addition $25 for the printing, especially on legal paper. They just email me and tell me no can do. So I emailed back and said sorry I can't do it. I have to stick to my guns. Plus, Coast to Coast doesn't have such great reviews.

Reply by Yoli/CA on 3/25/13 2:51pm
Msg #462960

Did that 258 package include borrower's copy? Just wondering .....

Reply by Lisa Cirillo on 3/25/13 3:10pm
Msg #462964

Yes it did. Still a lot of pages that they either weren't aware of or just didn't care. And they want them to be printed on legal paper only.

Reply by Jessica/FL on 3/25/13 4:14pm
Msg #462980

I don't think a 128 page packet is that large. I would print the borrowers copy on letter. IMO.

Reply by Lisa Cirillo on 3/26/13 12:27pm
Msg #463105

258 pages total. If they send them in PDF format and scan it to legal size, it's not easy to print on letter size if the documents are not aligned properly. Been through that before. I didn't think my request was unreasonable, especially after reading some of the posts here on NR. The original price quote for given for them to overnight docs to me. That changed so I revised my price, asked how many pages were in the packet. "I'm not really sure, it shouldn't be too many, it's a simple refi". Ok, I think we've all hear that before.