Posted by Yoli/CA on 10/15/13 11:33am
Msg #488190

American Title, Omaha, NE request for BGC

I signed up with American Title early this year. Haven't worked with them yet 'cause any time they've called, we can't seem to negotiate a mutually agreeable fee.

Yesterday, I get an email from them requesting a background check - no surprise there. HOWEVER, what did take me by surprise was the following:

"Required Back Ground Check:

In order to service our clients in the best way possible, American Title is requiring all active notary signing agents to perform a back ground check facilitated through our local service provider, One Source.

This is a FREE service for all of our signing agents and your credit score is NOT affected by this check. At this time, American Title WILL ONLY BE ACCEPTING a back ground check from One Source (the NNA back ground check will not be accepted at this time).

URL: https://www08.8f7.com/4DACTION/WebAppOrderEntryOneSource/COMP3006AT"

Did you notice the statement in parenthesis? That's what shocked me.

Anyway, I went to the link. It appeared to be for someone seeking employment. Sooooooo ... being the stickler that I am, I responded to them:

"Insofar as a background check, please be advised I am a commissioned notary in the State of California. As a condition of commission, I undergo a complete and thorough background check by the FBI and the Department of Justice. I did look over the BGC form you sent. It appears to be for a prospective employee of the company. I am an independent contractor; I am not seeking a position with ATI nor am I seeking a salary. Please advise if I was sent the employee form in error."

To which they responded this morning:

"That was our standard background check for most notaries, however I was recently informed that that does not apply to notaries in California. Thank you for bringing that to my attention."

Reply by Notarysigner on 10/15/13 11:38am
Msg #488192

l Like ALL the mounting confusion n/m

Reply by Lee/AR on 10/15/13 11:42am
Msg #488195

Don't even bother with them...they sing like the birdies

cheep, cheep, cheep.

Reply by Christine/OK on 10/15/13 11:45am
Msg #488198

:-) Yes, Lee, same tune here in OK from their team. n/m

Reply by Christine/OK on 10/15/13 11:44am
Msg #488197

Received same notifice from Lena/American Title 28FEB13. :-( n/m

Reply by aanotary on 10/15/13 12:13pm
Msg #488199

if you can get them to budge from their $90.00 w/faxbacks you are luckier then me. I have them marked in my phone and don't even answer their calls.

Reply by HisHughness on 10/15/13 12:35pm
Msg #488203

American Title is a favorite of mine

They pay my standard fee. They pay for faxbacks. They pay for attorney office rental, required for Texas cashouts. They do not try to weasel me down.

Note three things about their request for a background check:

1) They do not require, nor even use, the NNA BGC. How is that for acting in the best interests of our industry?

2) THEY pay for the background check they require.

3) When a shortcoming about their requirements was pointed out to them, they responded immediately in a fashion that was eminently reasonable.

I don't know how much more you can expect of any company with respect to background checks. As to the level of the fees they pay, I can't respond except from my own experience. They have treated me with respect and fairness in all my dealings -- and that includes a couple of times when I got inexcusably sloppy.

Reply by Lee/AR on 10/15/13 1:38pm
Msg #488212

You ARE talking about the 1 in Omaha, NE, right?

If so, you go, guy. Think you are in a class of 1. More power to ya'.

Reply by HisHughness on 10/15/13 2:43pm
Msg #488221

Absolutely. n/m

Reply by MW/VA on 10/15/13 7:12pm
Msg #488252

Isn't anyone reading msg. 488158 from Harry???? n/m