Posted by CarolF/NC on 10/22/13 8:23pm
Msg #489212

This is from Fidelity to a SS

You are giving out inaccurate information to notaries by stating Fidelity will only accept NNA background checks. If you are CHOOSING to adopt your own policy of only accepting the NNA background checks that it fine, but you need to stop using Fidelity's name in the correspondence.

Who says you can't push back. Or you can just pay your money to NNA.

Reply by MW/VA on 10/22/13 8:35pm
Msg #489215

Hooray! We do have a voice & this is great news! I

wonder if they consider that it's NNA that's using their name, and not the ss. hmmmmmmm

Reply by CarolF/NC on 10/22/13 8:38pm
Msg #489219

Well that particular email was in

response to one sent by a SS

Reply by Linda Juenger on 10/22/13 8:35pm
Msg #489216

Please name the source of this info. Just can't believe everything we read these days.

Reply by MW/VA on 10/22/13 8:36pm
Msg #489217

Do you have an actual email from them. I'd like to have

that to forward to my clients, too. ;-)

Reply by CarolF/NC on 10/22/13 8:46pm
Msg #489222

Yes I have the actual email.

But I suggest you forward any similar requests to Liz Rhea. I'm sure she will email
your client and cc you.

Field Compliance Division-Southwest Operations
Fidelity National Title Group
Telephone: 619-920-7720
[e-mail address]

Reply by JimAZ on 10/22/13 8:42pm
Msg #489220

message 489170

Reply by JimAZ on 10/22/13 8:43pm
Msg #489221

sorry, don't know how to link message numbers, but please read it.

Reply by JimAZ on 10/22/13 8:46pm
Msg #489223

Msg #489170

Reply by JimAZ on 10/22/13 8:47pm
Msg #489224

figured it out...learn something new everyday. LOL

Reply by Notarysigner on 10/22/13 8:49pm
Msg #489225

CarolF is obviously protecting the person she got the copy

of the email from.....I can verify the source as I also have THAT email copy FROM FIDELITY to a SS. no need to name names...source is reliable.

Reply by CarolF/NC on 10/22/13 8:58pm
Msg #489226

Here's the email.

-----Original Message----- From: Rhea, Liz
Sent:

Subject: Please call immediatly on this misinformation that you are distributing.

You are giving out inaccurate information to notaries by stating Fidelity will only accept NNA background checks. If you are CHOOSING to adopt your own policy of only accepting the NNA background checks that it fine, but you need to stop using Fidelity's name in their correspondence.

Will someone please call me to discuss?

Liz Rhea
Field Compliance Division-Southwest Operations
Fidelity National Title Grout
Telephone: 619-920-7720

Reply by MW/VA on 10/22/13 9:10pm
Msg #489228

Thanks, Carol. ;-) n/m

Reply by Notaryofcal on 10/22/13 10:26pm
Msg #489241

This is the entire email I received from FNF. I omitted the portion about Sterling Info Systems as they have not set up the portal yet. I was sending out a mass email to all of my contractors to try and get the ball rolling. I accept full responsibility for the omission. I just did not want anyone to go through Sterling with out the portal set up yet. So again I apologize FNF will only accept the 2 services below.

Angela Barnes



Important Communication



Dear FNF Approved Notary,



Effective November 1, 2013, all notaries conducting signings for our “Preferred Lenders” will be required to have a background check on file with FNF (Fidelity National Financial and any of its subsidiaries) in accordance with our service agreements executed with each of these lenders. (Note that this list of lenders will be expanded upon in the future as more lenders require service agreements.) If you do not have a background check on file, you can still perform signings for our family of Companies but NOT for any transactions to which any of these lenders are our insured party. This requirement pertains to all transactions to which these lenders are involved in regardless of the transaction type (resale, refinance, commercial, etc.).



Our “Preferred Lenders” are:



1) Bank of America

2) BMO Harris

3) JP Morgan Chase

4) Union Bank

5) US Bank

6) Wells Fargo



FNF will ONLY accept two vendor’s background checks, either the NNA (National Notary Association) or Sterling Info Systems. We are in the process of setting up a portal with Sterling, and we will advise you in the near future of the steps necessary to receive a background check from them. Do not attempt to seek a background check from Sterling directly until you are advised to do so. If you have had a background check previously done by the NNA, please forward a copy or screen shot of your certificate to [e-mail address] . We will verify your background check with the NNA and note you as an approved notary for these “preferred lenders”.



Any notary company that has been approved by FNF must provide proof that each notary or independent contractor they utilize for our “Preferred Lenders” has been background checked by either submitting the NNA certificate or having them background checked through Sterling Info Systems. We will continue to use the approved notary companies, but only those notaries that have provided proof of a background check will be used for signings for these “Preferred Lenders”. Each notary will be listed under your company as approved to perform signings for our “Preferred Lenders”. For example, ABC Signing Company is a company on our approved notary list. If ABC has an individual, John Doe, get a clear background check, “ABC Signing Company – John Doe” would show in our approved notary database as eligible to do signings for our “preferred lenders”.



If you have any questions, please contact Liz Rhea at 619-920-7720.

Reply by JimAZ on 10/22/13 10:41pm
Msg #489247

As long as Sterling is in no way associated with NNA I will consider them for my next BGC which expires in January.

Reply by JimAZ on 10/22/13 10:57pm
Msg #489255

Of course, since the Title companies you mentioned give me no business at this time I will have to check with my largest clients to see if Sterling is acceptable.

Reply by Tudi/CA on 10/23/13 12:29am
Msg #489273

What about the 1 year background renewal issue?

Does this new information also address the recently reported issue of now needing a new background check every year? Or is the once a year background check part of some other program?

Reply by Notarysigner on 10/23/13 8:07am
Msg #489287

Angela, did you omit this part? It includes.

"You can also obtain this from the NNA, Notary Rotary or CrimCheck. " That's what in the later from FNF I'm looking at.